Report: #674955

Complaint Review:

  • Submitted: Fri, December 24, 2010
  • Updated: Fri, December 24, 2010
  • Reported By: Buck — Somewhere in So. Cal. California United States of America
    4821 Lankershim Blvd
    North Hollywood, California
    United States of America Primary Source Media After receiving wrong DVD order, company vanished in thin air North Hollywood, California

Show customers why they should trust your business over your competitors...

I'm usually pretty good at spotting "setup" sites but this one was laid out really well.

I ordered two "complete series" TV show DVD sets from Everything looked good. Printed out receipt and all that. You dont know where they are so you dont notice that there is no tax charged. They ship Priority mail and only one set showed up a week later and it was the wrong set. Noticed that the cover on the DVD box looked duplicated. As of this writing (12/24/10) the other set hasn't arrived. Went back to the site to check on the "Live Help". Noticed it was always offline. Called the phone number. "All operators are helping other customers". Left emails and phone messages. Nothing. Actually went to the Lankershim Blvd address and found out it was a P.O. box at at Mail Boxes ETC. Googled the 8309 Laurel Canyon Blvd #103 that was the return address on the shipping box and found out it was a UPS store.

I did check the DVD's in the set that did come and so far they seem to be ok. I believe this was a real fast bootleg duplicating operation that cashed in on the Christmas shopping frenzy. The site is real convincing and slick - they thought of everything.Basically lost $183

Like everyone says, if it looks too good to be true then it probably is.



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This report was posted on Ripoff Report on 12/24/2010 10:46 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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