• Report: #1090447
Complaint Review:


  • Submitted: Tue, October 08, 2013
  • Updated: Tue, October 08, 2013

  • Reported By: Hmccullough — martinsville Illinois
clinton, Indiana USA

Eppicard child support intetnationally stole off my card and eppicard will not refund even though it is a FDIC protected visa card clinton Indiana

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My child support is put on a visa debit card that is handled by Eppicard. I receive my payments bi weekly so i usually dont withdraw funds untill the end of the month. On Sept 19 I called to check my balance before getting bills ready when I found out my pin was changed.After logging into my account I realized my funds had been withdrawn in different areas of England! I contactes eppicard immediatly and they told me they would send a new card and start an investigation...i askes if I would be getting my funds back and was told more than likely Not. almost 600.00. 

it has now been 3 weeks and i still have not received my paper work so they can start the "investigation".

I have called numerous times just to be put on hold...i have waited as long as an hour with still no answer.

This report was posted on Ripoff Report on 10/08/2013 02:12 PM and is a permanent record located here: http://www.ripoffreport.com/reports/eppicard/clinton-indiana-47842/eppicard-child-support-intetnationally-stole-off-my-card-and-eppicard-will-not-refund-eve-1090447. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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