EPS (Elecronic Payment Systems) Electronic Payment Solutions Scammers, Liars, Cheats, Beware! Beware! Beware!!!!! Centennial Colorado

In April of 2013 switched from EPS to another company, the new company said they would handle canceling with EPS, from April to September EPS Sent invoices still charging us even though we were not processing cards. We called and canceled ourselves faxing a letter saying the same that we wish to cancel on September 14 of 2013, still have a copy of what we faxed. We no longer were receiving statements after that date. Figured it was done. In August of 2014 we decided to switch to our bank for card processing. After doing so on September 1st of 2014 I noticed there was a $35 a month charge still being taken out. I asked the bank who it was thinking it was the most recent company and was informed it was EPS still charging our account after we called and faxed telling them to cancel in September of 2013. So I called EPS, I talked with Blake who told me that we could not be refunded from September to September because they do yearly contracts, our contract had been up for years, but could do a refund from January 2014 to September 2014, just needed to send another copy of the original fax and it would go before the board for refund review at the end of the month. On October 5th of 2014 another charge from EPS was taken out from our bank, the bank canceled that one and got the money back and informed us we should close that account and open a new because companies like EPS are know for not being honest and continuing to take money from people. We did close that account, the bank manager is more then willing to help with any papers needed to show this company continued to try and take money out of our account even though we asked them to stop in 2013. A few days after they took the money on Oct 5th I called EPS and spoke with Blake again, this was on or about the 7th. I was told this time that we were approved for the refund and would be getting $315 back and just to wait for a call confirming our mailing address. By the end of October I was wondering where the call was, I called and left over 20 messages for Blake from the end of October till as soon as yesterday, January 5th 2015. I stopped asking for Blake and talked to anyone I could the last few days always saying they would talk to Blake and he would call, I never received a call. Today I finally talked with Blake again and he said we were denied the refund because the letter we faxed in 2013 was not sent certified mail or do we have a fax conformation. I was told by Amy another supposed manager there that there is no one above her or Blake I could talk to. Was told they have no record of us calling in in September of 2013 yet she quoted info we told them in that call. They have lied to us and ignored us over and over. We are a Christian Business and try and treat people fairly and honestly, that they would lie to us over and over is not acceptable and dishonest. We were ok with them refunding the $315 and not the full $420 they owed us, not totally ok with it but understood to a point, but to ignore our calls and now tell us we will not be getting the refund they told us we would is not ok. In my opinion it is theft as they took the money out of our bank account without our permission. Please help us, we are a small business and don't think it is right for them to do this to us. They lied to us on many occasions. EPS Are Scammers Facebook page is now up and running.