Report: #671625

Complaint Review: EPS Electronic Payment Systems

  • Submitted: Tue, December 14, 2010
  • Updated: Tue, December 14, 2010
  • Reported By: body Media — Denver Colorado United States of America
  • EPS Electronic Payment Systems
    6472 S. Quebec Street
    Greenwood Village, Colorado
    United States of America

EPS Electronic Payment Systems Charged multiple fees with no notice even after i had cancelled my account Greenwood Village, Colorado

Show customers why they should trust your business over your competitors...

I was approached at my place of business by a representative of EPS, he promised that I would have no contract or no surprise fees. I was to only pay my monthly fee and an agreed percentage of my monthly cc sales. When my machine broke down I had to get another one and the only way could get another was to purchase a protection plan for my new machine.. What I didn't know was that purchasing that protection plan was also signing a contract that automatically renewed every year.

I had canceled my account 3 months before the year was over and continued to pay for services till the end of the year assuming I had to make good on the contract, even tho I had been suckered into it. But the new year began and I continued to be billed. Customer service said that I didnt cancel my contract within enough time so it automatically started again for another year. As if that wasn't bad enough, I have been billed $79, $85, and other multiple fees for really random "processing fees" through out the entire year. I havn't processed one single payment in an entire year! Their customer service is horrible and very rude, saying things like: "Maybe Id refund some of these fees, but your canceling anyway" or "You should have know we were gona do this before you signed up"...
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 12/14/2010 08:22 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.