Report: #1176350

Complaint Review: Epson

  • Submitted: Fri, September 12, 2014
  • Updated: Fri, September 12, 2014
  • Reported By: Elle — North Carolina
  • Epson

    Internet
    USA

Epson Epson printer lies about ink levels---avoid Epson printers long beach ca

*Consumer Suggestion: Ink

Show customers why they should trust your business over your competitors...

I have an Epson xp400 printer and it reports that my ink levels are diminishing even though nothing is printing. For example, I just installed a new Espon 200 black ink cartridge yet it only prints blank pages. I checked the ink levels after 10 head cleanings and it shows my black ink levels are down! How is that possible if no ink is even coming out???

The printer will not let you print if the cartridge is reported to be empty. Whenever I take a cartridge out to replace it with a new one, I shake it and still hear ink inside. 

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This report was posted on Ripoff Report on 09/12/2014 10:18 AM and is a permanent record located here: http://www.ripoffreport.com/reports/epson/internet/epson-epson-printer-lies-about-ink-levels-avoid-epson-printers-long-beach-ca-1176350. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Ink

AUTHOR: Josh - ()

What exactly do you think those 10 cleanings use?  Magical pixie dust?  A head cleaning uses as much ink as printing 5-10 pages, so you can easily spend the whole cartridge cleaning the heads.  Also, the ink dries out after a few months if it's just sitting there without being used.  When that happens, it also destroys the heads, so no amount of cleaning will get them working again.  If the printer refuses to print, chuck it in the trash and get something that isn't a piece of crap.  A black & white laser is the most economical choice, and the toner doesn't dry out.  Also, Epson makes the least reliable inkjets on the market.  

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