Complaint Review: Epson - Long Beach California
- Epson 3840 Kilroy Airport Way Long Beach, California U.S.A.
- Phone: 562-981-3840
- Web:
- Category: Computer Manufaturers
Epson Rebate ripoff! center closed Long Beach California
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The last two or three times I have purchased Espon ink cartridges there have been rebate coupons for $5.00 on the purchase of Epson Photo Quality Ink Jet Paper, Epson Bright White Paper, and Epson Premium Glossy Photo Paper.
I finally purchased all three and mailed the rebates to the Mascoutah, IL address indicated on the form. Much to my chagrine, the submissions were returned by the post office "Post Office Box Closed, No Order".
After calling Epson customer service I was informed by the operator that that rebated center had been closed two years ago. Strange that the rebate was for purchases made between November of 2005 and December of 2006 if that was the case. I was given another address in Strongsville, OH and re-mailed them today. Another .39 on a $5 rebate for a total of 15.6% of the amount I should be receiving not to mention two envelopes each and two trips to the post office.
Just another example of making the process so hard that people either don't participate or eventually give up.
I realize that $15 is not a lot of money but having you send a rebate claim to a location that was closed two years ago pretty much amounts to fraud in my book.
Michael
Carmel, Indiana
U.S.A.
This report was posted on Ripoff Report on 09/06/2006 02:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/epson/long-beach-california-90806/epson-rebate-ripoff-center-closed-long-beach-california-209765. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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