• Report: #1166656
Complaint Review:

equifax credit report

  • Submitted: Fri, August 01, 2014
  • Updated: Fri, August 01, 2014

  • Reported By: orle — Redlands California
equifax credit report
Internet USA

equifax credit report Misled 30 day trial period offer. When I called up to cancel my trail, they said I had to call them between 9am and 3 pm on the 30th day in order not to be charged the recurring $30.00 a month charge. If I tried to cancel before the last day I would be cut off at the time of the call. They have no ethics, I'd rather be clear of them. Operators and supervisors are in India Internet

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I paid for thirty days of a three credit report agencies ratings.  When I saw how varied there numbers were from the other agencies I decided not to use them. When I called to cancel they refused to allow me to use the service untill the end of the 30 days unless I called to cancel between 9am and 3pm on the final day of the last day of the service, then if I missed that time frame they would charge me the recurring monthly fee of $30.00 a month. I spoke with both the operator then a supervisor and then another department, it is company policy.  So I went ahead and cancelled even though I had only received a few hours of the service I paid a month for.  Probably for the best because their reporting numbers are so far off.

This report was posted on Ripoff Report on 08/01/2014 08:59 AM and is a permanent record located here: http://www.ripoffreport.com/reports/equifax-credit-report/internet/equifax-credit-report-misled-30-day-trial-period-offer-when-i-called-up-to-cancel-my-tra-1166656. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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