• Report: #1035258
Complaint Review:

Equinox skin care

  • Submitted: Sat, March 16, 2013
  • Updated: Sat, March 16, 2013

  • Reported By: Truedy — Russells point Ohio
Equinox skin care
11532 Harry Hines Blvd., Dallas, Texas Internet United States of America

Equinox skin care Equinox Charged my credit card after I canceled the service and will not refund the charge! Internet

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I ordered the free trial equinox skin care package. I paid shipping and handling. I called and cancelled the products home delivery. When I received my credit card statement I have a $99.00 charge from Equinox. I called and asked to speak to a supervisor and was told I was speaking to one, he said I cancelled 1 day past the 14 day trial period, which starts the day you place the order - not the day you receive it. Their policy is no refunds of my money and it is not his fault. I should pay more attention to the agreement!

This report was posted on Ripoff Report on 03/16/2013 10:53 AM and is a permanent record located here: http://www.ripoffreport.com/reports/equinox-skin-care/internet/equinox-skin-care-equinox-charged-my-credit-card-after-i-canceled-the-service-and-will-no-1035258. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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