Report: #1123022

Complaint Review: Equinox Skin Care

  • Submitted: Wed, February 12, 2014
  • Updated: Wed, February 12, 2014
  • Reported By: patricia — Nashville Tennessee
  • Equinox Skin Care
    2661 E Ave S Suite G100
    Palmdale, California

Equinox Skin Care charged my checking account a couple hundred of dollars without notifing me and has depleted my account. Palmdale and Sparks California

*General Comment: Heres a novel idea...

*Consumer Suggestion: Here's what's on their trial offer homepage, just below the offer itself...

Show customers why they should trust your business over your competitors...

I was working online and this came up on my email. It had skin care with a promient person on the ad. I read and look through information and ordered the trial product. It showed a price of 4.97 for one item and 3.97 fot the other. This evidently was only the shippng not the price. When I received the products 3 days later, i started using it. then two days later my account was charged  twice $99.

There was no label of the company or a shipping price list. The products came from two different places in the Unites States. One address: 2661 E Ave S. Suite G100; Palmdale, CA 93660. The other address: 1286 Baring Bvd # 297; Sparks,NV 89434. The more I look at the label the sixies look like fives. I am so frustatred because I have been taken and I will never order anything online. I hope and pray that the government can get behind alot of this online advertising and start charged companies and indivuals over the top fees just to advertise .

I am on a fixed income and I am depleted of all my funds right now. I will need to closed accounts and get things straighted out. I hope no one else gets taken by this so called company. Thanks for listening.

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This report was posted on Ripoff Report on 02/12/2014 08:54 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Heres a novel idea...

AUTHOR: Tyg - ()

 Heres a novel idea......HOW ABOUT YOU LEARN TO READ!!!! Not the skill but the ability to comperhend. Had you read the information presented to you, you could have avoided this issue. But you DID NOT!!!! And somehow MIRACULOUSLY its THEIR fault because YOU did not read and YOU did not cancel any future shipments.

HOW IS THIS THEIR FAULT???????????? It isnt. And the poster is just looking for someone to blame for their own stupidity.

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#2 Consumer Suggestion

Here's what's on their trial offer homepage, just below the offer itself...

AUTHOR: Ken - ()

Offer Terms | Privacy Policy | Contact Us
© Copyright 2009 Equinox Skin Care 11532 Harry Hines Blvd # 320, Dallas TX 75229 . All Rights Reserved Worldwide
Toll Free 1-877-316-1859

These statements have not been reviewed by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. equinoxskincare.comis not affiliated in any way with CNN, FOX, WebMD, ABC, FORTUNE, NBC or CNN, FOX, WebMD, ABC, FORTUNE, NBC, New York Times, Harvard University, and Nebraska University are registered trademarks of their respective owners.

Product is not affiliated in any way with any of the company/companies whose trademarks, logos and/or service marks appear throughout this website. All trademarks, logos, and service marks (collectively the "Trademarks") displayed are registered and/or unregistered Trademarks of their respective owners. Images associated with the testimonials do not represent the actual person. Results not Typical.

For US Customers: 1-877-316-1859

To help you get started, we offer a 14-days trial of EquinoxSkinCare with the eligibility of automatic enrollment in our home delivery program. You can try EquinoxSkinCare risk free to determine for yourself, if this product is right for you. When you submit your order, you automatically agree to pay the non-refundable discounted shipping & handling cost of 4.95 for your trial for a full 30 day supply of equinox day and night serum.

If you find that the product is not right for you, simply call our Customer Service Center at 1-877-316-1859 or the numbers shown on your bank statement you can also send an email at to cancel your membership before the end of your 14-day trial period and you will not be charged the full price of the equinox day and night serum. Your 14-day trial period begins at the date of order our products are normally delivered within 3 to 5 business days from the time of ordering. If you do not receive your trial bottles within five (5) business days of placing the order, please contact our Customer Service Center or numbers shown on your bank statement our support staff is available to give you more updated information on the estimated delivery time along with the tracking info.

Equinox Skin Care
11532 Harry Hines Blvd # 320,
Dallas TX 75229


Kind of hard to miss.  What, again was the Ripoff?  You need to stop hoping and praying and call before you receive any more product.  YOU scammed yourself.

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