• Report: #1022588
Complaint Review:


  • Submitted: Sat, March 02, 2013
  • Updated: Sat, March 02, 2013

  • Reported By: Bob — Ann Arbor Michigan Virgin Islands (US)
11532 Harry Hines Blve #320 Dallas, Texas United States of America

Equinoxdna utilized a pop-up on another pop-up for product that looks and claims the same thing. After I ordered the Hydroderm product and paid for shipping for a "free trial", Iread the fine print " Dallas, Texas

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I clicked on a pop-up advertising an anti-aging product that  stated: " Michigan woman discovers an anti-aging product that the big beauty product companies don't want you to know about." I hit the button and the saw: " Free" in Very Large letters. I followed the thread and eventually decided not to try the "free" product because after entering my Credit Card I read the "terms and conditions". I did however accept a free trial of Hydroderm on the same pop-up site. I complied with the 14 day period and returned the product. Hydroderm denies the 105.95 charge to my Credit card and referred me to Equinoxdna # and they said they did charge my account but refused to return my $ because I did not "cancel in the 14 day period. It is obvious that these companies are working together to scam the unsuspecting. This is a Bait and Switch scam. I filed a complaint with the Federal Trade Commission and encourage everyone to do the same.

This report was posted on Ripoff Report on 03/02/2013 03:04 PM and is a permanent record located here: http://www.ripoffreport.com/reports/equinoxdna/dallas-texas-75229/equinoxdna-utilized-a-pop-up-on-another-pop-up-for-product-that-looks-and-claims-the-same-1022588. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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