Equity Lifestyle Properties, Thousand Trails, Outdoor World, Leisure Time Resorts, Mid-Atlantic Equity Lifestyle Properties, Thousand Trails, Outdoor World, Leisure Time Resorts, Mid-Atlantic Resorts They DO NOT care about you, period! Gautier Mississippi

 This company does not care about their members and much less their employees. Every employee (except for management and corporate) is unhappy and miserable about the unethical practices. Corporate cares about one thing - money. Your money is all they want. They don't care if you use your membership or not. They DO NOT care about your complaints or if the parks are falling apart. They will LOCK YOU IN A CONTRACT without you even noticing. They raise your dues and just want you to pay them. They add on fees and blame it on you. "You should've read your contract." They flat out are just money hungry! They tell you to come to "meetings" which are just sales pitches! They tell you there's no way out of your contract when YES INDEED THERE IS. They tell you that you need to "upgrade" in order to sell or cancel, which is FALSE!

The poor souls working in the Gautier, Mississippi call center have to face rude and upset members on a daily basis. In fact, who can blame the members for being so upset when they're getting screwed over? Management does NOT care. They want to deal with upset members as least as possible. They want the pee-on minimum wage employee to talk to the upset member, when obviously their problem would require a supervisors attention. When an employee brings an issue to a manager, they don't care! Managers literally say "who cares just get the payment." That's not good practice is it?! They hound employees, pressure them, yell at them, and put them down when they don't collect payments by phone.

They THREATEN employees with pink slips when they don't collect money. They run stats and get in their faces about getting MORE money. They say if the member isn't paying then just move to the next call and get MONEY. It's terrible. I've witnessed people in tears because they hate the job so much, and pray another job- ANY job comes THROUGH!!! If you want something done, then always ASK TO SPEAK TO A MANAGER. And NEVER give up until you get one on the phone!!! PERIOD! They NEED to work more! Instead of sitting in their offices playing games on their phones, then yelling at everyone like tirants, they need to solve problems! Those managers are so lazy, so cocky, and are the main ones that need to get cursed out!!! Not the poor underpaid soul who answered your phonecall praying for their shift to end already. Before purchasing your membership, check the contract for a term.

Too many times people get locked into 10-20 year terms without noticing and are stuck consulting with attorneys about what to do. By the way, EVERY CONTRACT AUTO-RENEWS unless you send them a written notice to cancel. Every single one, even the 1-year ones. DO NOT upgrade if you want to TERMINATE YOUR MEMBERSHIP. Send a WRITTEN STATEMENT stating to CANCEL your membership followed by your signature. Your name, date, and member number must be on the statement, too. The address is P.O. Box 26, Gautier, MS 39553. This address is good for ALL of the memberships under the corrupt Equity Lifestyle Properties. 2325 Hwy 90 E, Gautier, MS 39553 is the physical address! Send 2-3 letters, keep a copy for your records! Don't make these people any richer. Trust me, they just want your money and will go to great lengths to get it!!!