Report: #778597

Complaint Review: ER Hearing Aid Repair

  • Submitted: Mon, September 19, 2011
  • Updated: Mon, September 19, 2011
  • Reported By: Fred — Newington Connecticut United States of America
  • ER Hearing Aid Repair
    816 N Main
    United States of America

ER Hearing Aid Repair Lost 1 hearing aid and failed to properly repair a second Internet

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In June of this year I sent Hearing Aid ER, located at 816 North Main street, Suite208 in Lansing KS 66043-1305   2 Siemons  Hearing Aids to be repaired. I paid  $120 in advance for each aid to be repaired plus and extra $40 for a 1year warranty rather than 6 month and an extra $20 for a 48 hour turn around  on the newer hearing aid. The first hearing aid was returned to me but they failed to return it within 48 hours. They had it for 4 days if I am not mistaken. It worked for a while but has since stopped working. I have yet to receive the second aid. I called him several times and we correspond by the  attached email. On the telephone, at first, he said that he was having a problem repairing it but would look at it again. The second time he said he could not find it but would and would call me back . He did not call me back and I think he actually lost this aid. He is now refusing to reply to my emails or my calls. The local Better Business Bureau has 10 complaints against this company and I believe that this indicates a  pattern and practice of service worthy of further investigation
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This report was posted on Ripoff Report on 09/19/2011 01:44 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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