Report: #563955

Complaint Review: ESBI ETS

  • Submitted: Wed, February 03, 2010
  • Updated: Wed, February 03, 2010
  • Reported By: SKRA — TUCSON Arizona USA

    United States of America
  • Phone: 353-1-703 8000
  • Web:
  • Category:

ESBI ETS Local Biz USA Unauthorized Phone Bill charges! Internet

Show customers why they should trust your business over your competitors...

This company is yet another that will call to say they are only updating information in their database. They will sound very innocent, but in the end, that will not be the case. We are a small business of which they claim to care about, but they end up trying to take advantage of us still in this time of a corrupt economy. I received my monthly business phone bill to find an additional amount of $34.95 billed on it.

 I called the number listed for them regarding "questions and rates". The representative asked for my name first thing. When I questioned the charges and how they were authorized, he stated that I had authorized the charges. No. I wouldn't have done such a thing. We already have a web hosting account with another company. So he was quick to say that he would cancel it as of the day I called. So I asked how do we credit the amount already charged. He was silent. I asked for proof of my no avail. His defense was that they mailed our account info. to our mailing address in which he read off. Well yes, they would have our address info. from their "innocent" call from before. Heck, anyone in the world can have our address just by looking up our company information online! So I simply asked for him to email or fax me some shred of evidence he could gather. He was speechless. He quickly realized that yes, he was able to credit my account back.  

I had to contact my phone company to bring it to their attention as well. Even if the charge is credited back to my account, this is still a fraudulant way of doing business. While this is not the first or only company to be so coniving or deceitfull, it still has to be put to an end.

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 02/03/2010 10:40 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.