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Report: #383942

Complaint Review: ESBI, Rocket Communication - Palm Harbor Florida

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  • Reported By: Fayetteville North Carolina
  • Author Confirmed What's this?
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  • ESBI, Rocket Communication 334 E. Lake Rd Suite 232 Palm Harbor, Florida U.S.A.

ESBI, Rocket Communication False third party billing through your phone company Palm Harbor Florida

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On October 22nd I recieved my Embarq phone bill with 12.95 charged as third party billing from ESBI on behalf of Rocketcommunication. The fee was for VMAIL and EFAXING. I have neither, of course, so the billing was surprising. Even more surprising was the electronic voice on the other end of the phone when I tried to call the 888-300-3724 number. The furthest I could get was them requesting me to cancel my service. I did not cancel, since I had no service with them to begin and I was worried that cancelling service would make it seem as though I agreed that I did have service at one time. I am still trying to talk to a real person, and not a machine. I am hopeful that Embarq will be more willing to work with me on this and will wipe out the charge.

Chauvis
Fayetteville, North Carolina
U.S.A.

This report was posted on Ripoff Report on 10/22/2008 06:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/esbi-rocket-communication/palm-harbor-florida-34685/esbi-rocket-communication-false-third-party-billing-through-your-phone-company-palm-harbo-383942. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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