Complaint Review: Essential Retail Services
They don't even follow their own internal guidelines. I was doing work but was not listed as a vendor. No one asked me to fill out a profile, submit insurance info... nothing. I thought this was strange since I've worked for other retail service companies. I figured if I'm not an official vendor than A/P probably doesn't have me in the system and I won't get paid. So I started calling and emailing to find out when I'm getting paid. I got a vendor profile form from someone and noticed that they wanted a signature at the bottom confirming that I had read the "Agreement". There was no agreement attached so I requested a copy. I requested and requested and requested for 2-3 weeks with every contact I had at ERS. No one replied and I have never seen this "Agreement". Needless to say I did not sign the document.
The last time I called I was told that the Accounts Payable person misses a lot of work and is behind. The receptionist could not provide any answers of course. She said the best I could do is leave a message for Accounts Receivable and I may get a reply. That was weeks ago. No reply.
BOTTOM-LINE: If you're a contractor, even if you're hungry for work, stay away from this company. They also go by the name Pacific Air Conditioning and Heating. I wish I would have seen these reports before I started working.
This report was posted on Ripoff Report on 07/05/2011 10:50 AM and is a permanent record located here: http://www.ripoffreport.com/reports/essential-retail-services/roseville-california-95678/essential-retail-services-pacific-air-my-company-made-repairs-we-were-not-paid-little-co-749240. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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