• Report: #134038
Complaint Review:


  • Submitted: Mon, March 07, 2005
  • Updated: Mon, March 07, 2005

  • Reported By:West Palm Beach Florida
747 Front Street San Francisco, California U.S.A.

Esurance.com Ripoff wont refund my money, 2 months of promises and excuses San Francisco California

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I went online to purchase an insurance policy and never got a policy. They charged my card $410.04 on Jan 11, 2005 and never gave me a policy.

I called them several days later to ask for a refund, and they said no problem it would be done. I have since called several dozen times and spoken to dozens of people there. They have told me all kinds of excuses, even told me that they issued a refund but never did. The latest story I got from the last person I spoke to was you don't exist!. Upon demanding to speak to supervisors they all promised to send me a refund that day and I never get it I call back the next day and they send me on this crazy merry go round all over again!!!!

2 months later and I keep calling every day and they sometimes say they will call me back and never do. They say i dont exist, it has been pure crazy.

I just want my money back!!!

Lake Worth, Florida

This report was posted on Ripoff Report on 03/07/2005 12:46 PM and is a permanent record located here: http://www.ripoffreport.com/reports/esurancecom/san-francisco-california-94111/esurancecom-ripoff-wont-refund-my-money-2-months-of-promises-and-excuses-san-francisco-c-134038. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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