Report: #1356013

Complaint Review: ET Connect LLC

  • Submitted: Tue, February 14, 2017
  • Updated: Tue, February 14, 2017
  • Reported By: Nancy — Winston-Salem North Carolina USA
  • ET Connect LLC

    Internet
    USA

ET Connect LLC Put virus on my computer, locked it up, charged to debug and fix it.. Hyattsville Maryland

*Author of original report: Another update

*Author of original report: Update

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 ET Connect LLC Put a virus on my computer to lock it up. When I called, they charged to debug and fix it. They charged $499 for phone protection service that doesn't even exist, Charged triple rates for software, and services they didn't perform, and they disabled protection services. I got suspicious and brought computer to best buy geek squad. They confirmed that ET Connect LLC services are a total ripoff and scam. I had to pay $200 to fix what ET Connect LLC did!!! They have compromised all my accounts and I have to get new debit card. A pain in the butt!!!!

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This report was posted on Ripoff Report on 02/14/2017 11:51 AM and is a permanent record located here: http://www.ripoffreport.com/reports/et-connect-llc/internet/et-connect-llc-put-virus-on-my-computer-locked-it-up-charged-to-debug-and-fix-it-hya-1356013. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Another update

AUTHOR: - ()

 While ET Connect worked on my primary computer, I also have a new laptop I'd never used before. I foolishly let ET Connect access it for a short time. They claimed to have set up automatic scan for viruses and software updates, and set up wireless access to my router. So I brought the new laptop to Best Buy Geek Squad and they found 3 viruses, one for tracking actions. So for me, this is definitive proof that ET Connect is a complete ripoff and scam and they're all about stealing data, probably for identity theft. I hope they get put out of business. I'm going to research about other places for reporting this horrific activity.

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#2 Author of original report

Update

AUTHOR: - ()

 After ET Connect messed with my computer 3 1/2 days, I brought it to Best Buy for repairs. They found 17 viruses and suspicious files, after ET Connect claimed to have fully repaired my computer. I wonder how many of the viruses ET Connect put on my system? They did return my money on 02/18/17 to my bank account. This past week has been so stressful because of them! I'm desperately trying to get a job because I'll have zero income starting tomorrow, but I've been without my computer for a week. I've had to cancel my debit card, change all my passwords and arrange for new payment methods for all creditors. My blood pressure has been through the roof. I think ET Connect owes me for damages but I'd be satisfied if they went out of business and key people were jailed!!!

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