• Report: #1047042

Complaint Review: Euro Moving & Storage

  • Submitted: Mon, April 29, 2013
  • Updated: Mon, April 29, 2013

  • Reported By: Gina L — Scottsdale Arizona
Euro Moving & Storage
6120 W Osborn Rd Phoenix, Arizona United States of America

Euro Moving & Storage Francis Total Ripoff Phoenix, Arizona

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Received a mailer, called in for a quote. Also called several companies with the same questions. My quote was for $39.99 per hour and a 19% trip charge for gas. Upon starting the move they asked I sign a contract that now included extra fees for shrink wrap, stairs and a extra hour fee for a trip charge outside of the 19% fee. I called their office and a different woman answered the phone said the other woman must have misquoted and thats the fee. I was very upset but on a timeline so we went forward. The movers were extremely slow and it took an extra hour than the moving company that I had move us in and there was less stuff and a shorter drive. When we were almost done the movers than said I had to give them cash or they would not unload the rest of my furniture. I explained that I wanted to make sure my furniture was all ok. Again I called the office, no answer. I kept calling and when they answered they said too bad and you have to pay if you want your furniture. I have never been treated like a criminal and it was outrageous that this place does business like this. The mover explained that they get stiffed all the time. I said well if you did business the right way and quoted correctly you would not have these problems. In closing I have moved 12 times in the last 10 years and I have never been treated and ripped off as I have with this company. Please post this so they cannot treat others this way and rip people off. I had to borrow a extra $100 just to pay their bill.

This report was posted on Ripoff Report on 04/29/2013 11:45 AM and is a permanent record located here: http://www.ripoffreport.com/reports/euro-moving-storage/phoenix-arizona-85033/euro-moving-storage-francis-total-ripoff-phoenix-arizona-1047042. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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