Report: #1000081

Complaint Review: European Wax Center Livingston New Jersey

  • Submitted: Sun, January 20, 2013
  • Updated: Sun, January 20, 2013
  • Reported By: anonymous — Livngston New Jersey United States of America
  • European Wax Center Livingston New Jersey
    133 South Livingston Ave.
    Livingston, New Jersey
    United States of America

European Wax Center Livingston New Jersey No Show Policy Customer Aware! Livingston, New Jersey

Show customers why they should trust your business over your competitors...

Apparently European Wax Center has a Poliy that every three no show appointments the customer looses the privilege of making a phone appointment anymore and you have to wait and be treated as a walk in customer and receive service by the next available person.

I understand that is lack of courtesy no show because they may loose that appointment for another customer. But I also consider a lack of respect not to aware the customer and let them know the firrst or second time of doing this about the procedure. Is totally unfair treatment to a customer not to inform them about their policies. You cannot find any of this information in their website or in their receipts.

I will never go to the Livingston NJ store! They never informed me about this and now I losed my ability fo make appointments over the phone.
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