• Report: #1089704
Complaint Review:

Exactta Communications

  • Submitted: Sat, October 05, 2013
  • Updated: Mon, October 07, 2013

  • Reported By: Pedro — Houston Texas
Exactta Communications
Miami, Florida USA

Exactta Communications Exactta Exactta SIM Card purchased in Brazil Never worked in Houston - Exactta do not refund payment Miami Florida

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I purchased an Exactta SIM Card at Sao Paulo (Brazil) Guarulhos airport on Sept/15. The Saleswoman told me that the phone would work worldwide, especially in Houston/TX, my destination.

After arriving I tried several times, without sucess. I should be able to connect a cell phone network such as AT&T or T-Mobile.

Emails exchanged with Exactta suport. Procedures followed thoroughly several times. NEVER WORKED.

After a week I requested cancelation and refund of U$ 100 payment made.

They sent me a questionnaire. I filled and returned more than once.

No return or refund made so far.

Do not buy Exactta SIM.

I will fill a claim against Exactta at Brazil Telco Regulatory Company (ANATEL) and will ask them to investigte so that this company will be prohibited from selling in Brazil.


Do Not Buy Exactta SIm Card, They do not work and the company does no respect consumers.


This report was posted on Ripoff Report on 10/05/2013 11:13 AM and is a permanent record located here: http://www.ripoffreport.com/reports/exactta-communications/miami-florida-33179/exactta-communications-exactta-exactta-sim-card-purchased-in-brazil-never-worked-in-houst-1089704. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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