Complaint Review: Excede internet - Nationwide
- Excede internet Nationwide USA
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Excede internet Difficulty cancelling service. New york Nationwide
Had a two year agreement for internet service. Service was slow and expensive, really expensive. Called to cancel service on Dec 6th at the end of the contract which was Dec 16th. Was told I had to cancel on the 16th and not before, otherwise I would pay a penalty. Told them I was going to be out of the country and wanted them to put it in their system to do an auto cancel on the 16th.. They would not do that. Have to call on the date or a 3day window after that. Otherwise, billing would occur for the following month. Terrible customer service. No interest in the customer. I would stay clear of Excede if at all possible.
This report was posted on Ripoff Report on 12/06/2016 07:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/excede-internet/nationwide/excede-internet-difficulty-cancelling-service-new-york-nationwide-1341808. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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