Complaint Review: Exceed internet - Internet
- Exceed internet Internet USA
- Phone: 8554639333
- Web: Www.exceed.com
- Category: Internet
Exceed internet Exceed internet provider Ripped off a family Kewanee Internet
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Okay so here is exactly what happened, first I move to a new town and I'm looking for a internet provider, I find exceed and decide to call them well they made me a offer of 60 dollars a month with 14 Mbs speed with a data cap of 30 gig, I decided to get it and see what it was about they set it up and first day my speed is at 5 Mbs the setup guy seen it and said it would get better well it didn't, I tried to cancel the service after 4 days and they said to work with them but if I cancel that I would owe 300-400 dollars just to cancel
I'm like what, anyway it's been two weeks now and I have not even been able to stream a movie fully on netflix, this guy also promised that gaming would work good but it doesn't work at all, and surfing the web at times is very difficult, truth is this service sucks bad, I wish I never did any business with them, I am currently trying to cancel my service and get out of this contract but they say I owe them 350 dollars to he out of the contract, they say they didn't break thier contract but every promise made to me and my family was a lie they have not been able to deliver a solid internet service to me at all and I haven't even had the service two weeks and they want to charge me 350 bucks to even cancel because they can't deliver on their part ,
my experience with exceed is they are scammers an liars, do not do business with these guys you can find a way better provider than them. They won't even wave thier contract fees for someone who hasn't had their service for two months and want to charge me 170.00 a month just for the service that doesn't deliver that can't even stream a netflix show. And their customer service isn't good at all, my experience with them has been lies and scams so far.
This report was posted on Ripoff Report on 05/21/2015 12:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/exceed-internet/internet/exceed-internet-exceed-internet-provider-ripped-off-a-family-kewanee-internet-1230694. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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