• Report: #248921
Complaint Review:

Excel Business Systems - EBS - Excel Communications - Kevin Byram - Waverly Clark Jr.

  • Submitted: Wed, May 16, 2007
  • Updated: Mon, November 12, 2012

  • Reported By:Phoenix Arizona
Excel Business Systems - EBS - Excel Communications - Kevin Byram - Waverly Clark Jr.
4455 E. Paradise Village Parkway Condo 1100 Phoenix, Arizona U.S.A.

Excel Business Systems - EBS - Kevin Byram - Waverly Clark Jr.Excel Business Systems - EBS - Excel Communications - Kevin Byram - Waverly Clark Jr. Ghost company that doesn't exist, all addresses in Arizona FAKE! ripoff Phoenix Arizona

*REBUTTAL Individual responds: THE TRUTH!

*UPDATE EX-employee responds: Kevin is a SCAM Artist!!

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We were contacted by Waverly Clakr Jr. last October, he was selling Canon copier/printers. We were in need of one, so we set-up an appointment. Waverly and Kevin Byram - Vice-President showed up. We filled out the necessary paperwork to get our NEW Canon Printer/Copier.

A couple of weeks later we were told that they were having difficulty getting us funded. They were told that this is absurd, we have an excellent credit rating. We were next told that they were having difficulty getting us the Canon,(they supposedly had in storage)and would bring us a loaner until our Canon was ready. They attempted to deliver us a beat-up black&white copier.

We said no. More time went by, we again were contacted and told that our printer was still not available, and that they would bring us a Toshiba FC22. Kevin said it was just as good if not better than then Canon we contracted for.

We ammended the contract to reflect the loaner. The Toshiba FC22 copied okay, when we tried to print from our LAN it woulod not work. We were told that the drivers had to be installed. The copier never worked properly. The next thing we know CIT (the Finance Company) was contacting us for payment.

We were astounded to learn that someone had forged signatures on the CIT Delivery & Acceptance Certificate. The number CIT called to confirm, was not even ours. Upon attempting to reach Kevin, we found his number was no longer active - the 800 number was an answering service (his mailbox was full). Further investigation proved that all addresses were false. We sent Certified Return Receipt to all addresses. None were real to include the New Port Beach California address. CIT has turned matters over to their fraud department.

We have filed papers with Az Better Business Bureau, Federal Trades Commission, Arizona, California & Florida Attorney Generals Office. As most of you know, including Excel they can't/won't do anything. Kevin Byram has used other legitimate(?) companies to get his contract through financing. He takes checks which are suppose to be used for first/last months payments on lease, and pockets the money. When funded he has the financial institute deposit the money into his account. When we researched this matter further, we found at least two other companies in Phoenix, he has done this too. He is a master at bait and switch.

Phoenix, Arizona

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STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!

This report was posted on Ripoff Report on 05/16/2007 01:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/excel-business-systems-ebs-excel-communications-kevin-byram-waverly-clark-jr/phoenix-arizona-85032/excel-business-systems-ebs-kevin-byram-waverly-clark-jrexcel-business-systems-ebs-248921. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Individual responds


AUTHOR: The truth - (United States of America)

The truth of the matter is this company did not have the credit necessary to be approved for a lease. When the deal was submitted for substandard funding with CIT, only a certain dollar amount could be approved.  This did not cover the price of the Canon and a Toshiba machine was suggested. The client agreed. Four seperate attempts were made to connect the copier to the clients network by RB Balch, IT Tech Time and other vendors but to no avail.  Additional attempts were scheduled by other IT personnel but the client called and said they wanted to cancel the transaction. 

When they were informed that they had already accepted the machine with the lender and signed a written delivery and acceptance form, they contacted the lender attempting to try to say that they never did the written, let alone the verbal, acceptance but it was discovered by CIT that they had.  The client's claim that CIT was investigating was correct but they were investigating both parties and found the client had infact done what they were claiming they had not; the verbal and written acceptances.

The girl who chimes in feeling for Ron is a disgruntled employee who never worked, never turned in any leads nor set any appointments and it could not even be verified she had even worked at all.  Her job being that of an Appointment Setter.  But no appointments?  Not good.  Also, it has been discovered she made three seperate attempts to be licensed as a paralegal but on each and every such attempt was declined by the State Bar.  Hmmm... I wonder about the validity of anything she says.

With regards to what she has the odacity to state about Kevin and DOC let the record reflect Kevin was arrested out of working for an illigitimate business owner at the age of 17.  He is now almost 50 and hasn't committed any crime as an adult.  When he was arrested at 17 he was a naive kid who simply did what his boss requested of him not knowing what he was doing was wrong.  This is why the state charged him with the least possible charge of petty theft.  More out of a deterrant than trying to make him serve any time.
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#2 UPDATE EX-employee responds

Kevin is a SCAM Artist!!

AUTHOR: Charlene - (U.S.A.)

I feel for you Ron, and ALL THE OTHERS that Kevin Wade Byram has ripped off! Myself and at least one other employee have worked as a telemarketer for Kevin, both for a month or so, until we realized that we were not going to get paid! he scammed both of us, and others, I'm sure. He NEVER answers his phone, because he has LOTS of people calling him for the $$$ or product that they are owed! He keeps advertising on Craigslist for telemarketers offeering them lots of $$$, funny, since he coulldn't pay me or his other telemarketer an even lesser amount than what he he now advertises.

I have literally driven to all of his so-called addresses, but to no avail. In fact, at one of the addresses, there was a lien notice on the window for Kevin and his two partners-in-scam! STAY AWAY FROM THIS MAN. Do not work for him, or buy from him! Also, he was in prison for theft and fraudulent schemes in the past. it's all public info on the AZ Department of Corrections website!
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