Complaint Review: Excel Roofing - Englewood Colorado
- Excel Roofing 4510 S. Federal Blvd Englewood, Colorado United States of America
- Phone: 303-761-6400
- Web: www.excelroofing.com
- Category: Roofing Companies
Excel Roofing A Bad Customer Experience Englewood, Colorado
*REBUTTAL Owner of company: Owner contact info 303-761-6400, or J@excelroofing.com
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I recently contracted Excel to replace my roof. They appeared very professional and knowledgeable, repeatedly stating they do thousands of roofs a year. After dealing with them for 2 months and having a signed contract for a month, nothing was done. The salesman kept saying it would be started next week. I finally called the office to speak with the owner. Instead, I received a call from the sales manager. I tell my story, he tells me he is aware of the issue.
The salesman let you down, the company down and himself down. Sorry. Thats it. Do you still want us to do the job? When do think you could do the job? Hard to say, we might be able to get the materials out there next week, but Im not sure. What about the roofing crew to replace the roof? I dont know about that. Are you kidding me!
What a sorry excuse for a customer-centriccompany. No offer to put this at the top of their list of jobs to do, compensate you for the 2 months of nothing being done on your contract or even a call from the owner saying this is not how we work and we will make it right. BEWARE. If their work is as shoddy as their customer service, you might be in for a long, bad relationship.
This report was posted on Ripoff Report on 11/21/2012 08:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/excel-roofing/englewood-colorado-80110/excel-roofing-a-bad-customer-experience-englewood-colorado-972112. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 REBUTTAL Owner of company
Owner contact info 303-761-6400, or J@excelroofing.com
AUTHOR: J Bretz - (United States)
SUBMITTED: Friday, June 29, 2018
I'm J Bretz,the owner. If you ever have a problem with Excel call the office and ask for me 303-761-6400, or e-mail me @J@excelroofing.com
Advertisers above have met our
strict standards for business conduct.