Report: #984943

Complaint Review: Excel Telecommunications

  • Submitted: Thu, December 20, 2012
  • Updated: Thu, December 20, 2012
  • Reported By: J. D. — Livingston Texas United States of America
  • Excel Telecommunications

    United States of America

Excel Telecommunications Charged for no services Internet

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My telephone company has not allowed use of the excel communications long distance card for over 2 and a half years, yet Excel has charged me a monthly charge the entire time.  My telephone company verified that they sent an electronic message to excel to stop service back in 2010, but I have been charged without my knowledge for a little over 2 years.  When I contacted Excel they said they would only refund 90 days worth of charges since they have a policy that the customer must dispute charges within 90 days.
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This report was posted on Ripoff Report on 12/20/2012 11:03 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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