• Report: #984944
Complaint Review:

Excel Telecommunications

  • Submitted: Thu, December 20, 2012
  • Updated: Thu, December 20, 2012

  • Reported By: J. D. — Livingston Texas United States of America
Excel Telecommunications
Internet United States of America

Excel Telecommunications Charged for no services Internet

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My telephone company has not allowed use of the excel communications long distance card for over 2 and a half years, yet Excel has charged me a monthly charge the entire time.  My telephone company verified that they sent an electronic message to excel to stop service back in 2010, but I have been charged without my knowledge for a little over 2 years.  When I contacted Excel they said they would only refund 90 days worth of charges since they have a policy that the customer must dispute charges within 90 days.

This report was posted on Ripoff Report on 12/20/2012 11:03 AM and is a permanent record located here: http://www.ripoffreport.com/reports/excel-telecommunications/internet/excel-telecommunications-charged-for-no-services-internet-984944. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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