Report: #931016

Complaint Review: Excelmart.com

  • Submitted: Wed, August 22, 2012
  • Updated: Wed, August 29, 2012
  • Reported By: Steve — Berwyn Pennsylvania United States of America
  • Excelmart.com

    Beijing, Select State/Province
    United States of America

Excelmart.com Gladelec, Lotdealing, Greatlysale, and Trulyoffer - These sites seem to be similar in nature Advertised electronics at low rates. The attempted to collect more money to ship. Beijing, Other

*General Comment: Lotdealing.com

Show customers why they should trust your business over your competitors...

This is a website (Excelmart.com), and there are others that appear to be related or similar(Gladelec, Lotdealing, Greatlysale, and Trulyoffer), that offers very good pricing on electronics.  They are located in China. 
 
The Excelmart website states fast shipments.
 
When asked what other costs such as duties and tariffs would be involved with shipment other than the $40 shipping cost, the response was only the $40 shipping.
 
When finally notified about shipment - 8 days later - I received a notice about additional taxes of $140.
 
In contacting the parties regarding this, the story changed several times about the cost.  They stated $200.  This means it is a scam. 
 
While an offer was made to split the cost, it is very apparent that the additional cost is a means to gain more dollars after the fact with no guarantee of shipment.
 
I have requested a refund, but they wish to ignore that.
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This report was posted on Ripoff Report on 08/22/2012 01:18 PM and is a permanent record located here: http://www.ripoffreport.com/reports/excelmartcom/beijing-select-stateprovince-/excelmartcom-gladelec-lotdealing-greatlysale-and-trulyoffer-these-sites-seem-to-be-s-931016. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Lotdealing.com

AUTHOR: TommyD - (United States of America)

 I bought a 47 inch televsion at $304 usd. They gave me the same US custom taxes line, and sent a phony customs receipt. It was word for word with the information detailed in the above complaint, this sight is a scam, so stay away. Let our loss be a warning to you. Thank you.
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