Report: #1343234

Complaint Review: Exede wild blue Internet

  • Submitted: Wed, December 14, 2016
  • Updated: Wed, December 14, 2016
  • Reported By: Jessie — Colfax California USA
  • Exede wild blue Internet

    Nationwide
    USA

Exede wild blue Internet Exede wild blue Internet I just signed up with exede internet service. I signed up for the highest data plan because we have a large house hold of 4 boys. In the first day and a half we used all our data 25gb. After ten phone calls and each representative I spoke to gave me the run around never answering my questions. Oh how could this happen. We were using data when no one was even home. I tyred to terminate my contract but they would not negotiate with the 360.00 cancelation fee. I'm a single mom and this Internet service is completely out rageously priced. And after reading multiple complaints about the same issues it sad but a comfort to know that I'm not the only one that feels the same. I just hope this doesn't happen to anyone else. I feel like I just got caught into one big scam of an Internet service. Nationwide

Show customers why they should trust your business over your competitors...

I'm Reporting Exede wild blue Internet service. I asked as manny questions as I could think of before signing up for Exede Internet service. I signed up for 25gb of data priced at 129.00 a month. My first day into my service were told we used 70% of our data, then an hour later 80% of our data. After 10 phone calls to Exede to find out how was that possible especially since 10% of my available data was being used when no one was at home. I wanted to terminate my account after signing up a day after my service was connected. I got a lot of run around and never any questions being answered and to cancel my service will cost me another 360.00 for an early termination fee. Jessica Colfax, california

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This report was posted on Ripoff Report on 12/14/2016 02:03 PM and is a permanent record located here: http://www.ripoffreport.com/reports/exede-wild-blue-internet/nationwide/exede-wild-blue-internet-exede-wild-blue-internet-i-just-signed-up-with-exede-internet-1343234. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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