Exodus Moving & Storage, Exodus Moving and Storage, iApartments Exodus Moving & Storage of Dallas, TX tried to rip me off! Dallas Texas

Exodus Moving & Storage is owned by the same guy, Bobby Culberson, that owns iApartment Locating Service; so if you used iApartment Locating and their “free move” service, Exodus Moving & Storage will be your movers.  I had made an appointment for them to move me and when it was 30 minutes past the appointment time, I called the office.  The office manager,Tona, told me they would be there shortly…this was repeated over the next two hours until they they finally did arrive.  

They were absolutely terrible, had a very bad attitude and refused to wrap my furniture with shrink wrap or blankets and then turned a two hour move into a four hour move.  One of the movers was Mexician and he did about 90% of the work. The other two black men didn't do anything but stand around and talk and complain. 

On the way to my new location, Exodus Moving & Storage took  a very long unecessary route and even stopped for lunch at McDonald's and then tried add that time into their move time.  I had followed them and had to sit and wait in my car until they were done eating at McDonald's.

One of black men was in charge and before they unloaded my items, he tried to get me to pay for a four hour move with my credit card.  I said I would only pay for a two hour move since two of them hardly did any work and for the stop at McDonald's.  He said they would not unload my items until I paid them.  I called the owner, Bobby Culberson, and after arguing with him for awhile, he told them to unload my items; they finally did and that was when I realized that numerous items were broken or scratched. 

I refused to pay them and called the Bobby again. I told him what happened and I wanted him to come to my house and see damage they had done.  He said he would call me back but never did.  I kept calling him he would not answer the phone.  The guy in charge became very belligerant and started yelling at me in the front yard of my house. 

I repeated to him that I was not going to pay them until  Bobby came over and saw the damage they had done to my items. He called Bobby and apparently Bobby was telling him not to leave without getting my credit card info or he would not pay them. At this point the guy in charge got very aggressive, yelling at me then got up in my face and I thought he was going to hit me; telling me they were not going to leave until I gave him my credit card info.

At that point I told him to get off my property - he refused to leave and he started making a scene, yelling at me as loud as he could in a threatening manner.  A couple of my new neighbors came out of their houses to see what was going on.
I called the Garland Police who arrived in just a few minutes.  When they saw the police coming, they got in their van and took off. 

The police took after after them, caught them and brought them back to my property to sort out what happened.  I showed the officer the damage done and told him that they tried to overcharge me and one was getting violent and refused to get off my property.  The officer told them to leave and that if they came back on my property, they would be arrested.

They left and later I spoke to the office manager,Tona, and told her everything that had transpired and emailed her photos of my damaged items.  She started arguing with me, defending the movers.  I told her I was not going to pay the company until I found out how much the cost was to repair my damaged items; but I was not going to do anything untiI Bobby Culberson came over and looked at all the damage.  I never heard back from them.

I would certainly recommend those looking to have their furniture moved to choose another mover as I sure would not want anyone to go thru the nightmare I went through with Exodus Moving & Storage.

See photos I have attached.  One is during the trip to my destination, they parked their truck at a McDonalds and went in to have lunch while I waited outside…and later tried to charge me for that time. The other photos are of the damage Exodus Moving & Storage did to my furniture.