Complaint Review: Exotic Journey's group - Chicago Illinois
- Exotic Journey's group 233 East Erie St. ste.704 Chicago, Illinois United States of America
- Phone: 312-475-0655
- Web: WWW.Exoticjourney's.com
- Category: Travel Services
Exotic Journey's group BEWARE....... This company is a travel tour group for international tours. They describe in their wonderful brochures these exotic vacations, take your money, string you along until the trip dates an Chicago, Illinois
*REBUTTAL Owner of company: False and untrue allegation by Ms Linda
This company Exotic Journey's does a wonderful job in convincing customers to take these exotic trips.
I fell for it as a travel agent. They took my money and never delivered. Do not be fooled by their clever merchandising..They are crooks.
They kept my hard earned money $ 1944.00 and never gave me the services as described.
Linda
Boca Raton, Florida
This report was posted on Ripoff Report on 07/28/2011 04:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/exotic-journeys-group/chicago-illinois-60611/exotic-journeys-group-beware-this-company-is-a-travel-tour-group-for-internationa-757812. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
False and untrue allegation by Ms Linda
AUTHOR: Exotic Journeys Group - ()
SUBMITTED: Saturday, June 22, 2013
The allegation agains Exotic Journeys Group is baseless.
Better Business Bureau rates Exotic Journeys as A+, its highest rating. Exotic Journeys is a member of various trade associations including ARC, IATA, ASTA and PATA etc in good standing.
Exotic Journeys has been operating since last three decades and has thousands of satisfied clients. Please read what the clients and fellow travel agents say about its serviceas http://exoticjourneys.com/whatclientssay.html
Ms Linda, as a travel agent, must know that a tour package contains numourus services/ elements from overseas suppliers, such as airlines, hotels, transporters, drivers, tour guides, entrance fees, meals, government taxes etc. Overseas suppliers have their own terms and conditions and cancellation policies. Exotic Journeys' terms and conditions are published. Anyone travelling on its tours must read, understand, agree and sign the Reservation Form to be accepted on its tours. Every tourist is advised to buy trip insurance.
Ms Linda was booked on a promotional / discounted / subsidized tour for full time travel agents visiting 7/8 cities in India and Nepal. She was a single traveller but was not willing to pay supplement for single room occupancy. Exotic Journeys never committed to find a room mate to her likings or criteria or preferences. She didn't buy trip insurance. She didn't cancel her trip in time to qualify for any refund.
As a travel agent, Ms Linda should also know that all services are normally pre-paid to guarantee hotel accomodation, flights, guides etc for forthcoming groups / clients.
Miss Linda is not fair to blame Exxotic Journeys for her own mistakes.
Exotic Journeys Group will be grateful if you please remove this malacious baseless compalint.
Thank you,
Syed
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