Complaint Review: Expedia, Inc. - Internet Washington DC
- Expedia, Inc. 333 108th Avenue NE,Bellevue, WA 98004 Internet, Washington DC United States of America
- Phone: 1 (800) 397-3342
- Web: http://www.expedia.com/
- Category: Air Travel
Expedia, Inc. Expedia USA Expedia didn't refund the air ticket Internet, Washington DC
*Author of original report: Expedia
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- I have booked four flight tickers from Expedia website on Sep.30th,2010,but I found made an error on the destination airport immediately
- I called Expedia at 1-877-787-1205 the same day and Expedia told me that they would not charge any fee for changes and cancellations within 24 hours.
-They cancelled these flights booking and promised to return these refund.
-Itinerary No: Cancellations no. Airfare(USD)134130798142 14387865 $151.90
134091064266 14388137 $160.00
134130855917 14388218 $284.80
134131044521 14388305 $199.40
Total
$796.10
-During these days I checked my accountmany time but no refund received.
-Expedia's answer:they already finished the refund,when I can receive depends on my credit card company.
-I checked with my credit card company and the reply was no any refund of $796.10 received.
-Expedia's answer:it would take at least 1~2 billing cycles,butI could receive on Dec.4th.
New REF NO.16254615
-Still no refund on Dec.4th.I called Expedia on Dec.9th and informed that wait for another three to five days.
-On Dec.22nd,I called Expedia again.the Gentleman told me that NO ACTION EXECUTED on the flight and refund already process last Sep.29th.regarding why I still haven't received,to my surprise,he even asked me to contact these airline companies.here is the Case ID he emailed me:[REQ:S-17104040]
1) Expedia cancellation confirmation
2) Expedia credit card refund receipt
This report was posted on Ripoff Report on 01/19/2011 04:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/expedia-inc/internet-washington-dc-98004/expedia-inc-expedia-usa-expedia-didnt-refund-the-air-ticket-internet-washington-dc-684258. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Expedia
AUTHOR: Peggy - (United States of America)
SUBMITTED: Friday, January 21, 2011
Dear Sir/Madam,
Ref.the air tickets refund,I just have got positive reply from Expedia.
Thank you very much for your kind attention!
Best regards,
Peggy
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