• Report: #407724
Complaint Review:

Expedia - The Berkely Group

  • Submitted: Sat, January 03, 2009
  • Updated: Sat, January 03, 2009

  • Reported By:Van Nuys California
Expedia - The Berkely Group
300 Jericho Quadrangle PO Box 9022 Jericho, New York U.S.A.

Expedia - The Berkely Group Trip Insurance with Expedia is a Sham Jericho New York

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I have used Expedia for a long time and have always bought the trip insurance. The one time I needed it, however, I found out it is a complete scam.

I went to see my family and my father, who had had a surgery, had serious and unexpected complications during my stay. I had to extend my trip to the tune of an extra $600.

The process of calling Expedia and their insurance company "The Berkely Group" in order to get another ticket and file a claim was confusing and contradictory. Each person on the phone would tell me a different story.

I got together all the required paperwork - including medical records and signed statements from the doctors, but The Berkely Group will not pay me what I am owed.

After waiting several months I just received a letter from them saying that my claim is denied and that's it.

What happened to me is exactly what I have been buying the trip insurance for - now I know they never intended to honor their obligations. Expedia and The Berkely Group are complete rip-off artists and you should not patronize them ever.

Van Nuys, California

This report was posted on Ripoff Report on 01/03/2009 07:48 PM and is a permanent record located here: http://www.ripoffreport.com/reports/expedia-the-berkely-group/jericho-new-york-11753/expedia-the-berkely-group-trip-insurance-with-expedia-is-a-sham-jericho-new-york-407724. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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