• Report: #604458
Complaint Review:


  • Submitted: Tue, May 18, 2010
  • Updated: Tue, May 18, 2010

  • Reported By: Frances — Hallandale Florida U.S.A.
Internet United States of America

EXPEDIA TRAVEL - EXPEDIA.COM Hotel Cirque in New orleans, La Failure to Refund Booking Internet

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I booked a reservation in January 2010 @ Expedia .com to Hotel Cirque in New Orleans ,LA for 2/25/10 thru 3/1/10. Upon my arrival I found out that the hotel did not have onsite parking for there guest . Instead I was told that there is a public unmonitored parking lot which would cost me $28.00 per day. I was not comfortable parking my  rental car in such a lot as this.I spoke too the hotel manager Magda and Jose @Expedia explained my situation it was agreed by the Magda  the hotel manager and Expedia that she would refund $336.14 on the unused reservation from 2/26/10 thru 3/1/10.  

After, I checked out we made a new reservation @ Days Inn in Metartis , La  from 2/26/10 thru 3/1/10 which we continued our trip. On 4/12/10 , I spoke to Magda at Hotel Cirque and was told a refund was given to Expedia .

On  5/ 17/10 , I spoke too Robbie #Id 242093 about this situation and he said call back tommorow . Presently, I am being given the run around about this refund by Hotel Cirque and Expedia . I would greatly, appreciate your help in this matter.


This report was posted on Ripoff Report on 05/18/2010 10:42 AM and is a permanent record located here: http://www.ripoffreport.com/reports/expedia-travel-expediacom/internet/expedia-travel-expediacom-hotel-cirque-in-new-orleans-la-failure-to-refund-booking-in-604458. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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