Expedia Airline did not honor seats that Expedia sold ripoff Internet

I am so tried of Expedia getting the blame for something that is available for you to see before and after purchase!!!!You say you fly a lot and this is the first time using expedia when you go to something new dont you normally look at everything before purchase or even after purchase? It is very clearly put above the seat selection even before and after you purchase that it states : Seat assignments, meal preferences, and special requests must be confirmed with the airline; we cannot guarantee that they will be honored. or We will forward your preferences and requests to the airline, but we cannot guarantee that they will be honored. Please confirm your requests directly with the airline before departure. Preferences & requests: (optional)

Seat: Choose specific seats No Preference Aisle Window
!!! IT is not hided anywhere very clear for you to see ....So do you know the diference in confirmed and requested?

I have twice had Expedia hotel reservations that were overbooked. Also had several occassions when I was stuck with a smoking room when reservation specified non-smoking.
I've also found that sometimes their prices are actually even MORE expensive than going directly to an airlines or hotel chain's own website. There are too many other travel reservation sites out there to settle for Expedia's mediocre service.

The airline could warn people that Expedia is a scam and that they are simply making money by making the airline look bad. If I had a third party selling "reservations" that my business had no intention of honoring, I'd put an immediate stop to it. It appears the airline is letting this go on just in case they happen to have some extra seats they'ed like to fill at the last minute, and to h**l with the customer. It appears no different than a homeless guy sitting outside a Mc'Donald's selling Big Macs for fifty cents each and then telling you to "Go on in and get it."

Folks the purpose of my posting is to let the world know about my experience. You have only further confirmed that which I state. I have traveled 100's and 100's and 100's of thousands of miles over the past 38 years. I have NEVER been denied the seats that I purchased until this incident when I tried Expedia - and clearly I understand the differenct between "requested" and "confirmed" - do you? AND - it was no discount (although some of you imply I got some kind of "cheap seats"). To the guy who thinks it is so easy to upgrade to first class you are obviously an amatuer traveler. AGAIN - I used Expedia to "give it a try" - and will never use it again. You are all correct - they are a cheap low life underperforming organization that does not meat exspectations. By the way - they never responded to my complaints.

Did you simply request your seats when you purchased the tickets, or did you go to the airline site after confirming your tickets and book your seats and print out your boarding passes?

If it is the first one then no you will NOT have a guarenteed seat. You do NOT have a guarenteed seat until you have the actual boarding passes from the AIRLINE (Not from Expedia, the actual AIRLINE) in your hand.

And even then things may happen that will change your seats, I had boarding passes from the airline, but I was in a seat where lap babies were not allowed. (I had gotten my boarding passes online.) So I had to move.

If you are a million miler on several airline why not asking for free (award) upgrade to business/first class - with NO middle seats?

Btw every airline has the right to change your seat up to the moment of boarding. (It means that even the on-line early check-in seats are not garanteed.) There could be many reasons. One very common: if they have to change the plane.

When you purchase airline tickets, you are simply "requesting" a specific seat number. Nothing is actually "assigned" to you until you show up at the airport and check in the morning of your flight. This is how it is with ALL airlines EVERYWHERE. I find it amusing that not only do you think you are an exception, but that even though you book your travel through bottom-of-the-barrel cheap discount sites, you still think you deserve preferential treatment over those who book through normal means.

If you do not like or agree with how airlines operate, may I suggest that you "Go Greyhound" from now on. You can sit wherever your heart desires, and at a cost of $49 you'd feel right at home with your tightwad travel booking practices.

When you purchase airline tickets, you are simply "requesting" a specific seat number. Nothing is actually "assigned" to you until you show up at the airport and check in the morning of your flight. This is how it is with ALL airlines EVERYWHERE. I find it amusing that not only do you think you are an exception, but that even though you book your travel through bottom-of-the-barrel cheap discount sites, you still think you deserve preferential treatment over those who book through normal means.

If you do not like or agree with how airlines operate, may I suggest that you "Go Greyhound" from now on. You can sit wherever your heart desires, and at a cost of $49 you'd feel right at home with your tightwad travel booking practices.

When you purchase airline tickets, you are simply "requesting" a specific seat number. Nothing is actually "assigned" to you until you show up at the airport and check in the morning of your flight. This is how it is with ALL airlines EVERYWHERE. I find it amusing that not only do you think you are an exception, but that even though you book your travel through bottom-of-the-barrel cheap discount sites, you still think you deserve preferential treatment over those who book through normal means.

If you do not like or agree with how airlines operate, may I suggest that you "Go Greyhound" from now on. You can sit wherever your heart desires, and at a cost of $49 you'd feel right at home with your tightwad travel booking practices.

When you purchase airline tickets, you are simply "requesting" a specific seat number. Nothing is actually "assigned" to you until you show up at the airport and check in the morning of your flight. This is how it is with ALL airlines EVERYWHERE. I find it amusing that not only do you think you are an exception, but that even though you book your travel through bottom-of-the-barrel cheap discount sites, you still think you deserve preferential treatment over those who book through normal means.

If you do not like or agree with how airlines operate, may I suggest that you "Go Greyhound" from now on. You can sit wherever your heart desires, and at a cost of $49 you'd feel right at home with your tightwad travel booking practices.

I understand you believed that your seats were assigned, but even when you request certain seats, such as 36C and 36D, it doesn't guarantee that you will get those specific seats. If a travel agent tells you they are guaranteed, they are misinforming you. If you talk to an Expedia agent, ask for the case number regarding your phone call. Every call over 40 seconds is documented. If they are a good agent, they will give you that case number. Just a tip.

Robert let me state this again and then ask you some questions. I had assigned seats. The airline took my paid for seats and gave them to someone else. In my opinion taking my paid for seats amounts to theft. Does your definition of "preferential treatment" include taking what was mine - bought and paid for? I am a paying customer of the airline even if through Expedia (by the way there was no discount - they aren't priceline). So please explain to me how theft "makes sense"? If the airline does not wish to honor Expedia sales than they should discontinue accepting reservations through Expedia. In any event I will never use Expedia again. And the airline (which I have not named here) will likely get less of my business. I am a million miler on several airlines and an experienced traveler. Usually I book direct with airlines but wanted to try out Expedia. Never again! Cheers.

As an airline, I would think that customers that purchase tickets directly from them would get preferential treatment.

Unfortunately, that's the way it is when you purchase through a discounter like Expedia. You end up at the bottom of the totem pole for service.