Complaint Review: Expedia - Internet
- Expedia www.expedia.com Internet U.S.A.
- Phone: 800-397-3342
- Web:
- Category: Air Travel
Expedia Charged more than what they quoted Internet
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
On 08/12/08, I made a flight reservation using the Expedia website. The original flight date was for 08/25/08. However, on 08/16/08, I postponed the flight date to 04/06/09. So, I changed the departure date with the price of $1143 as shown on their website. The website required me to contact the customer service department to make any changes on my travel plan. When I spoke to one of the representatives, he advised me that the new fee will be $1992.70. However, when I got my credit card bill today, it was shown as Expedia charging me for 08/25/08 and 04/06/08 in the total amount of $3016.30.
I called the Expedia Customer Service Department again today to dispute this amount. The agent told me that the flight charge for 04/06/08 is $1992.70 and the original fee of $1023.60 still applies toward my billing. In other words, the Expedia never postponed my flight and it is non-refundable (although their website does not imply that I am not to postpone or cancel any reservations).
Peter
Sacramento, California
U.S.A.
This report was posted on Ripoff Report on 09/02/2008 09:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/expedia/internet/expedia-charged-more-than-what-they-quoted-internet-369195. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.