Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #591901

Complaint Review: Expedia - Internet

  • Submitted:
  • Updated:
  • Reported By: Feeling violated — Escondido California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Expedia Internet United States of America

Expedia Lied about seats Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

When booking air travel in February, we requested seats with ample leg room like bulkhead seats because of my recent knee surgery.  The Expedia agent said that all of our seats (on four legs round trip) were bulkhead seats. 

Not being familiar with the A319, I checked our seats this afternoon--just two days before our flight--and discovered that the seats were actually in the middle of the coach section and not anywhere near seats with extra legroom.

It took a very long phone call to Expedia to get this situation resolved.  Fortunately, there were still seats that actually were behind the bulkhead.  My complaint is that this should never have happened.  The original Expedia agent either outright lied or did not have any idea of the A319 seating chart.  It is only by chance that I discovered their dishonesty before showing up at the airport. 

I will not use Expedia again because of this unpleasant experience.

This report was posted on Ripoff Report on 04/10/2010 07:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/expedia/internet/expedia-lied-about-seats-internet-591901. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now