Report: #384421

Complaint Review: Express Care Aka Valvoline

  • Submitted: Fri, October 24, 2008
  • Updated: Wed, January 21, 2009
  • Reported By: mundelein Illinois
  • Express Care Aka Valvoline
    305 Townline Rd. Rt. 60 & 83
    Mundelein, Illinois

Express Care Aka Valvoline Express Care One expensive oil change. What Espress Care doesn't tell you, because they don't care. Mundelein Illinois

*Consumer Comment: Im surprised

Show customers why they should trust your business over your competitors...

An employee stole a pair of expensive sun glasses while I was getting an oil change. The police was called and the employee who was suspected of taking the glasses did not cooperate with the police. The other employee did not do well on a lie detector test. Owner John Markeli does not want his employees to admit guilt because that would make Express Care responsible for the glasses. This is one expensive oil change. I guess when one goes to a cut rate valvoline Express Care place with low pay employee it may cost you more than you bargain for.

mundelein, Illinois
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This report was posted on Ripoff Report on 10/24/2008 09:11 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Im surprised

AUTHOR: Anoymous - (U.S.A.)

Im was really surprised when I read you note. My whole family have been customers at this lube center for at least 15 years. I have been in their shop with everything from or motor home to my car, my wifes and our two daughters cars. After being a customer at several OTHER oil change places, I would never go any place else.

Talk about a family run business who takes pride in their community!! I have been at several cancer fund raisers where FREE oil changes are given in exchange for a donation to breast cancer and 100% of the donations were turned in. NOT just a portion. (I researched it before donating)

We have never had a problem with poor service or anything taken from any of our cars. I would take a look between and under your seats cause thats where my phone and glasses always seem to go.

If what you claim was a common practice at this business, do you really think they would still be in business?

Double check your house and car. Maybe they fell out of your car at your last stop??? I hope you find them and if you do, a pizza and an apploigy should be your next step.
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