Report: #965849

Complaint Review: Express Scripts

  • Submitted: Wed, November 07, 2012
  • Updated: Wed, November 07, 2012
  • Reported By: Justice — Illinois United States of America
  • Express Scripts

    United States of America

Express Scripts This is by far the worst company I have ever dealt with. They will try to get yiu to switch to a med they like better ( because itbis cheaper) by lying to you that your doctor has authorized the chang Internet

Show customers why they should trust your business over your competitors...

On more than one occasion I have had a rep of this co LIE to me that my doctor authorized a switch of the drug prescribed to another drug. Do not use this co for your  prescriptions if you have any alternative. 
Sometimes you will speak to someone helpful but 99 percent of the time you will speak with someone who seems determined to not provide the benefit for which you and your employer have paid. My guess is that Express Scripts uses these tactics in the hopes that people will just give up. 
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This report was posted on Ripoff Report on 11/07/2012 08:45 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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