Complaint Review: Extra Space Storage - Nationwide
- Extra Space Storage Nationwide USA
- Phone:
- Web: www.extraspacestorage.com
- Category: Storage & Self Storage
Extra Space Storage Price hikes, no explanation, no ceiling, punishment for longevity Las Vegas Nationwide
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Extra Space Storage's business model is deliberately opaque - they offer good sign-on rates, but then raise the price at semi-random intervals with no explanation or justification. While this was mentioned to me when I joined, I failed to realize how often the price would rise, or that there appears to be no ceiling. I had my things in storage there for three years total, during which time I was working abroad, and I watched as the price steadily crept up to double what it was when I joined.
While it might be a good deal if you're only planning to stay a few months, for longer rentals, it's an absolute rip-off. Whereas most businesses reward their customers for sticking around, Extra Space punishes you. Wish I'd had the chance to move my things out sooner; I've used other storage facilities before but none ever changed the price so regularly. Caveat emptor!
This report was posted on Ripoff Report on 09/19/2017 02:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/extra-space-storage/nationwide/extra-space-storage-price-hikes-no-explanation-no-ceiling-punishment-for-longevity-las-1401102. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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