• Report: #985014
Complaint Review:

Eyeglass World

  • Submitted: Thu, December 20, 2012
  • Updated: Thu, December 20, 2012

  • Reported By: Dave — Orlando Florida U.S.A.
Eyeglass World
3808 East Colonial Drive Orlando, Florida United States of America

Eyeglass World Eyeglass Wotld Incompetent! Wrong Lens! Horrible Customer Service Orlando, Florida

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I paid Eyeglass World $528 for new glasses, they seem have put the wrong lens in them as I cannot see clearly through them, I have an old pair from Vision Works, which although dated work fine, unlike the new over-priced rubbish from Vision Works.  The "Optician" claims that he can "see" no difference between my current working lens and the new glasses.

I am 56 years old, not 6 years old, I am not stupid, I know if I can see clearly or not through a new pair of glasses.  The "Optician" says I should schedule, a new eye exam, I think the "Optician" needs to have his head examined, I work for a living, I don't have $500 to waste on stupidity and I don't have time to play silly games.

I contacted Eyeglass Worlds Customer Service at 800 637 3597, don't bother, they are not helpful and they are just plain rude. I called the store to ask for a refund and of course, the manager was out.  I will get my money back one way or another, I have now issue what so ever filing a law suit if that is what it takes.

The bottom line here is Do Not Use Eyeglass World! They are, rude, over-priced and incompetent. 

This report was posted on Ripoff Report on 12/20/2012 12:43 PM and is a permanent record located here: http://www.ripoffreport.com/reports/eyeglass-world/orlando-florida-32803/eyeglass-world-eyeglass-wotld-incompetent-wrong-lens-horrible-customer-service-orland-985014. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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