• Report: #1022224
Complaint Review:


  • Submitted: Fri, March 01, 2013
  • Updated: Fri, March 01, 2013

  • Reported By: MKP — Houston Texas United States of America
Houston, Texas United States of America

Eyepothesis took 94.31 off my debit card with no authorization Houston, Texas

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I tired Eyepothesis free trial. It was about 3.00 plus the shipping. So I paid about 8.50.  They say you have 7 day free trial.  But the product didn't arrive until 7 days.  It came, I smelled it and it was full of perfume.  I called and said I wanted to cancel and they cancelled my account and sent me an email telling me that no more charges would be placed on my card. 

This was a lie because the next day they charged a total of 94.31 on my card!  This is without approval.  I tried to get customer service to reverse this and even went to the manager and all she would keep repeating is that "I am not authorized to make a refund" over and over.    

I called my bank and got the charge taken off.    I also filed this report.    I am sure that they are not long for the business world.    Don't buy anything from Eyepothesis.

This report was posted on Ripoff Report on 03/01/2013 03:46 PM and is a permanent record located here: http://www.ripoffreport.com/reports/eyepothesis/houston-texas-77064/eyepothesis-took-9431-off-my-debit-card-with-no-authorization-houston-texas-1022224. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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