• Report: #977206
Complaint Review:


  • Submitted: Mon, December 03, 2012
  • Updated: Mon, December 03, 2012

  • Reported By: Mary — Red Lion Pennsylvania United States of America
Internet United States of America

Eyepothesis Charged 78.41 after I cancelled. Internet

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On Nov. 19, 2012, I ordered a trial of Eyepothesis Rejuvenation System and was charded $3.87.  I decided to cancel my membership which I did and they claim it was on the 8th day.  I was told it was cancelled and would not be furthered charged and to send it back within 14 days. On Nov. 27, 2012 I was charged $78.41 for a 30 day supply which I am not happy with.

I called customer service this morning and was told that they do not offer a refund policy of the $78.41 even though I cancelled in the appropriate amount of time.  The woman on the other end kept repeating the same thing and when I asked to speak to a supervisor, she said no one was there higher-up then her that I could talk to. She said since I returned my items, they could send me more of the same.  Told her I didn't want the product and to refund my $78.41, said that is not possible and said I could call later to maybe speak to someone else. After that she hung up on me!!!!  I have a copy of the refund policy which she needs to read cause she lied to me.  This is a very dishonest company who is running a scam.

Stay away from them.  I will be calling back and stay on the line all day if that what it takes to get results. I am completely disgusted with this company and people should run the other way.  If I get any results, I will let everyone know.

This report was posted on Ripoff Report on 12/03/2012 09:29 AM and is a permanent record located here: http://www.ripoffreport.com/reports/eyepothesis/internet/eyepothesis-charged-7841-after-i-cancelled-internet-977206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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