• Report: #1092794
Complaint Review:

ez rent a car

  • Submitted: Fri, October 18, 2013
  • Updated: Fri, October 18, 2013

  • Reported By: Paul — Bookham Florida
ez rent a car
Orlando Airport Orlando, Florida USA

ez rent a car Free is not free Orlando Florida

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 I would never ever deal with this organisation again, after reserving a car one month prior to use, I turn up to find that they do not have the car I want but the great news is that I will get a "free" upgrade. My free upgrade took my cost from $1400 to $2400 when I returned the vehicle. The free upgrade does not include the uplift in insurance, so I got a car I did not want (15 seater when I only required 8).

What is more they had to clean the vehicle when I got to Florida after a 14 hour flight I was stood waiting for two hours. To further add insult, they offered me the reservation at half price due to the wait which they denied at the point I returned the vehicle and when I would not sign the paperwork because I had a flight to catch back to the UK - guess what.... They said they were going to call the cops! Do your own due diligence, this Company are a bunch of sharks!

This report was posted on Ripoff Report on 10/18/2013 05:31 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ez-rent-a-car/orlando-florida/ez-rent-a-car-free-is-not-free-orlando-florida-1092794. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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