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Report: #1215740

Complaint Review: ezsmallclaims.com - Carlsbad California

  • Submitted:
  • Updated:
  • Reported By: Guru Of Guitar — Santa Ana California United States of America
  • Author Not Confirmed What's this?
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  • ezsmallclaims.com 2244 Faraday Ave Carlsbad, California USA

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EDITOR'S NOTE -- As most Ripoff Report users know, we offer a forum for speech.  As a general rule we do not get involved in disputes over the accuracy of reports.  However, in certain rare cases we will make an exception to help set the record straight for our readers.

The story about this post below is fairly complicated.  Rather than giving you the entire history, here's what you need to know -- this report appears to be a complaint about "EZ Small Claim" (note there is no letter 's' at the end). 

Ripoff Report has been contacted by the owner of a business with a very similar name -- "EZ Small ClaimS" (notice the letter 's' at the end).  The owner of EZ Small Claims has provided us with court records showing that she sued EZ Small Claim (no s) for trademark infringement and won.  Based on winning this lawsuit, EZ Small Claims was awarded various relief, including ownership of the website mentioned in this report -- ezsmallclaim.com.  As far as we know, the defendant (EZ Small Claim) is no longer in business.

Although EZ Small Claims now owns ezsmallclaim.com, it's important to understand that this complaint is NOT about the current owner of that website.  It's about the previous owner (the one who was sued for trademark infringement and lost).  Got that?

In conclusion, Ripoff Report has decided NOT to remove this report, because it IS a valid complaint.  However, the complaint is NOT about the current owner of the company....it's about a completely different previous owner.  Please keep this in mind as you review the report below.

Now on to the original report.....

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I submtted an order to Ezsmallclaim.com 45 days ago. I have tried to contact them both by email and phone. I have not gotten any response or update on my Small clam Court Case no do I even know if they have filed it with the court. I did an internet search for an alternate phone number and contacted a company named ezsmallclaims.net. These companies are NOT related. Ezsmallclaims.net offers to fix the screw ups by Ezsmallclaim.com. When speaking with Ezsmallclaims.net i was told they are getting calls almost everyday from customer of Ezsmallclaim.com trying to check on status of their claim. These companies have similar names but not affiliated with each other. Ezsmallclaim.com is based in carlsbad ca. and ezsmallclaims.net is based in Ontario, Ca.

I do want to be clear and apologize to the Rep at Ezsmallclaims.net for getting upset and screaming at them over the phone. They actually were very nice and a big help. They explained the process thoroughly and were very helpful.

This report was posted on Ripoff Report on 03/14/2015 11:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ezsmallclaimscom/carlsbad-california-92008/ezsmallclaimscom-do-not-trust-this-company-carlsbad-california-1215740. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
5Consumer
2Employee/Owner

#8 REBUTTAL Owner of company

FOX NEWS COVERS THE STORY AND SHOWS THE TRUTH

AUTHOR: SK Strong - (USA)

POSTED: Sunday, August 21, 2016

I am the owner of EZ Small Claims , not to be confused with the bad reports of EZ Small Claim

( no S on claims ) if you read the editors note above, he explains how a company stole our name and we had to shut them down with a federal court order and got ownership of their websites that they took our name dropped the S and made the website a knock off of my website to steals the consumers money! Fox News LA came to interview me about this nightmare ordeal ! please read our press release on our website and check out the Fox News link below it is also on our web page ! Ripoff report was nice enough to put a note explaining the mass confusion of this case of a bait and switch scam that happen to my familes business and is happening to many internet businesses and putting them out of business. We fought back for our reputation ! It cost us thousands of dollars to get justice and save our companys name we have so long.

I want to personally thank ripoff report for helping set the record straight and to Fox News for covering this story to show the public this was not us ! Rippoff report left these reports up because these people were rip off by someone name Elizabeth Zartarian which has no affiliation with our family or business. These reports have been very damaging to our business because people do not read though them if they did, they see the vustomers rip off actually came to us for help. Fox News LA helped us set the record straight and show how this scam is very common. Thank you to the editor for explaining. Contact my office if you have any questions or watch the link when FOX NEWS investigates small claims. 

SK Strong

Top Small Claims Specialist

In California  

(909) 986-0883

 

http://www.foxla.com/news/193242812-video

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#7 REBUTTAL Owner of company

Federal Lawsuit Is Finally Over With EZ Small Claims VS EZ Small Claim

AUTHOR: SK Strong - (USA)

POSTED: Monday, July 18, 2016

Press Release

FOR IMMEDIATE RELEASE: 3/14/2016

SK Strong/ Lester Dinerstein
EZ Small Claims
(909) 986-0883
SK@EZ-SMALLCLAIMS.NET
www.ezsmallclaims.net
(909) 986-0883

Federal Lawsuit Is Finally Over With EZ Small Claims VS EZ Small Claim
Justice Is Finally Served When It Comes To Trademark Infringement

Ontario, California : It has been a long battle taking down the bad guys but justice has been served in the case of shutting down EZSmallClaim.Com AKA EZ Small Claim.
 Hundreds of consumers were ripped off by the company based near San Diego and in Pasadena known as EZ Small Claim. EZ Small Claim was not offering true legal services in the form of small claims legal document preparation, court filing and process serving. Our company, EZ Small Claims, is a division of Yale Attorney Service which has been in business since February 4, 1984 was getting the blame for the fraudulent company known as EZ Small Claim. EZ Small Claim was scamming the public by acting as if they were offering true legal services but fooling the consumers and tricking them by offering a 24 hour money back guarantee! They would upload a draft copy in their “MyCase portal system” and ask if everything looked good. They said that they would file it with the court. Being a customer you would think everything was legit until a month or two passed and you would hear nothing from the courts. You would repeatedly call their office and email the company and get no response. Many customers were told your case worker just stepped out, by the time the consumer realized something was going on months had passed by and they would not issue a refund. some of these clients would go online and search for another phone number to find a corporate office location or another phone number where someone would pick up the phone to get answers. This is how they found the real and original company EZ Small Claims based in California.

The only difference with the names is the S at the end of the word claims making it plural but the original company EZ Small Claims’ customer service and ongoing support is truly one of the best in the Industry! A client named David, who was one of the victims documented in the lawsuit, stated “The genuine company is truly awesome they went above and beyond to help me collect my money back from the fraudulent company and help me with my small claims court case to actually get filed.” Thanks to S.K., Jeffery and Lester I won my case, I am grateful I found them but I’m sure there are thousands more victims out there that didn’t realize what was going on. I hope they come forward that way if it’s not too late to get their money back . SK was sure great about writing a letter to my credit card company to help me at no added cost now that’s customer service! Family own business’s are hard to find now a day’s; sadly many of them are gone and replaced with corporations”.

Another client who was a victim stated “they kept wanted more money and they spoke in broken English and got hostile towards me when I asked for my money back, they threatened to sue me”. Mr. Flowers stated. ‘I sent all of the emails over to the genuine company to help their case so justice could be served against them”.

On October 23, 2015; Lester Dinerstein DBA Yale Attorney Service doing business as EZ Small Claims filed a lawsuit against Yeghsapet Mariam Zartarain AKA Elizabeth Zartarian / Lizzie Zartarian and her company, EZSMALLCLAIM.COM LLC for (1) Violation of the Lanham Act 15 U.S.C. 1125 (a), (2) Unfair business practices under California business and professions code 17200 ( “UCL”) and 17500 ( “FAL”) (3) Common law trademark infringement and (4) Tortuous interference with prospective economic relations Dkt 1 at 1.

On March 3, 2016 the honorable Stephen V. Wilson, U.S. District Judge granted the plaintiff’s motion for default against EZ Small Claim, the judge issued a court order to shut down their websites down and from ever using the name EZ Small Claim or EZ Small Claims again. The websites were transfer over to EZ Small Claims a division of Yale Attorney Service.

The public can now rest easy and not have to worry about being ripped off as the company known as EZ Small Claim websites are finally in the hands of the original Company owned by Yale Attorney Service. When we spoke to the owners daughter SK Strong she said “Justice was finally served, I took this personally as I care about all my clients and when we were getting calls daily from customers who were ripped off thinking it was us, screaming at us that we took their money when we didn’t. The public didn’t understand how this was even happening; they almost didn’t believe us because they copied the look of our website to a tee! It was so upsetting because we work so hard to build a good reputation, I work long hours to handle all our clients’ needs at times and for them to just steal our name and say they were our company when they were not angered me. Sk went on to say, for it to just be taken away like that was truly unfair”. When asking Ms Strong, if she was relived it was over; her response was “YES!” I thank god for my awesome attorney Mrs.Dwight. I knew when I got into a confrontation with Ms. Zartarian in the Fontana Superior Court house when this first started and we realized that this was clearly not a small claims case it was much bigger with more at stake. I had no choice but to take matters into my own hands and find the best attorney out there to fight for our name, our rights and good will! I told Ms.Zartarian I will shut her down one way or another. “You will not continue to use my families company’s good name and ruin it and scam the public. I will put a stop to it and you”. Ms.Strong stated we had a huge fight on our hands and she needed the best attorney out there. She knew her attorney at the time was not experienced enough and she had to find the best copyright and trademark infringement attorney for Intellectual Property Law and Ms.Dwight was it! “I was very confidant she would get the job done and it was a pleasure working with her”. “She cares about her clients and is an aggressive attorney that is not going to tip toe around anything , when someone steals your companies name and portrays themselves as you and take the public’s money and consumers assume it’s you it’s a very stressful situation that I am thankful is over!”

When asking Ms Strong what if people down the road read the rip-off reports on EZ Small Claim and think it’s you? She stated “That is why we are going to make a public statement and post a copy of the court order online everywhere and I will contact rip-off report customer support but I don’t know if in this case they will see we will be suffering prejudice if they are not removed! I’m hoping they will understand like Go Daddy, Facebook and Instagram were and take a federal court order seriously we shall see! I am thankful this nightmare is over and got a court order and judgment against her and the company!”

  • The court GRANTS permanent injunction relief prohibiting defendants from infringing Plaintiff’s mark.
  • 1) Using the trademark and trade name “EZ Small Claim” or “EZ Small Claims” in any and all advertising, promotional and website material and URLs; 2) Otherwise infringing Plaintiff trademark or; 3) Causing like hood of confusion, deception, or mistake as to the source, nature, or quality of Defendant’s services.
  • The court grants default judgment as to the plaintiffs motion for default judgment in part. Judgment is ENTERED in favor of plaintiff, Specifically
  • The court GRANTS default judgment as to Plaintiff’s Lanham Act and tortuous interference with prospective economic advantage claims.
  • The court GRANTS Plaintiff’s requested injunctive relief with respect to the use of the Mark as stated above.
  • The Court GRANTS Plaintiff’s request for $30,000 in damages.
  • The Court GRANTS Plaintiff’s request for $10,000 in punitive.
  • The Court Awards Plaintiff $999.50 in cost and $6,207.50 in Attorney Fees.

EZ Small Claims is a division of Yale Attorney Service that Mr.Dinerstein started Yale Attorney Service in February 1984. He started EZ Small Claims in 2005 when he had his office in the city of Upland, California. EZ Small Claims offers legal services in the form of Legal document preparation of small claims lawsuit, filing legal documents at the Superior Courts, Service of Process, Document Control, Judgment Recovery, Bank Levies, Abstract of Judgment, Wage Garnishments, Filing documents at the county recorder, Messenger Service, Records retrieval, Subpoena Preparation, Legal Research, E-Filing, Fax Filing, Courier Services, 3-30-60 Day notices, and more. This makes them one of the leading attorney services in the inland empire. EZ Small Claims a division of Yale Attorney Service just celebrated their 32 year anniversary in the attorney service business on February 4, 2016. You can visit their website at: www.ezsmallclaims.net find them on Facebook at www.facebook.com/ezsmallclaims

The public can rest assure that they don’t have to be confused anymore when it comes to who the real EZ Small Claims is now.

If you were a victim of EZ Small Claim please reach out to the original EZ Small Claims and ask for SK Strong and she be glad to help you. They will offer to show you the judgment and court order and federal lawsuit to shut them down. They will also do whatever they can to help you get your money back and file your small claims case.

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#6 Consumer Comment

EZSmallClaims.com YOU ARE LAIRS

AUTHOR: PissedOffChenel - (USA)

POSTED: Sunday, October 11, 2015

YOU LIE , YOU HAVE A PHONE YOU NEVER ANSWER, YOU DONT ANSWER ANY EMAILS AND WHEN I TRIED TO REPY ON MYCASE THROUGH YOUR WEBSITE THE LOG IN THE ONE YOU ASK FOR A NUMBER TO MAKE SURE YOUR NOT A ROBOT YEAH THAT. YOU DONT RESPOND. YOU HAVE TAKEN SO MANY PEOPLES MONEY YOU ARE A JOKE AND I REPORTED YOU TO THE DA .

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#5 Consumer Comment

EZ SMALL CLAIM. COM IS A SCAM

AUTHOR: PissedOffChenel - (USA)

POSTED: Sunday, October 11, 2015

 Just because a person doesnt want to use there real name for their safety doesnt mean the post is not real. You guys scammed me out of my money from a car accident and never did the work. I had to hire the REAL COMPANY that you "Claim" wrote this to do the job you couldnt do. You dont ever intend on helping people with there small claims court cases. You are just taking the customers money. I called you guys, email you and YOU Could NEVER GIVE ME MY COURT DATE, A COPY OF MYPAPERWORK NOTING........ is it to much to ask from you? I dont know how you can be in business when you just take our money. i should sue you but your a phoney company and cant even find you. I went to your pasadena address on the paperwork you had me sign and its a us post office. 

I hire you guys and months and months went by and everyone was always out to lunch. You whole staff, from Elizabeth, Kevin, Tony, Roxey are these even your names??? You could never just give me my court date or a copy of my paperwork and tell me when it was served???? I called you, I email you, I use that mycase manager that you blocked me out of to contact you. We cant contact you if you block us . I had to hire the company of ezsmallclaims.net to do the job you couldnt do. 

Please beware of: www.ezsmallclaim.com and www.ezsmallclaim.net they bought this dot net because the real company that does the work is a dot net. if you dont have ez small claims with the S in Ontario and not calling their number of 909-986-0883 it is not them. 

this ez small claim has two phone numbers 1-844-856-7770 they have a 760 area code number to but they have change there number and moved there address alot of times. so consumers beware of what company you are calling because this is a very easy mistake to make I called the real company then somehow got to this company and I had to do research to find out who was real. they say they have a 24 hour refund policy but you cant even reach a live person to get your refund.

These people are being investgated and hopefully will be stopped and shut down. 

Just do you reseach if you looking for a great company to help you make sure you go to the site with the small claims specialist that has blonde hair and it has the 909 area number or you will be like I was and these other people and never get the legal work done. It sad how you get away with this. I am going to look into reporting them to the attorney general and the police .

 

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#4 Consumer Comment

EZsmallClaims.com you are wrong

AUTHOR: Caprica6 - (USA)

POSTED: Thursday, August 20, 2015

 You stated that you help people by making it easy to get online and ask or call. You never answer your phones. Perhaps you are using caller i.d. to screan your calls? On day one for me, I tried in vane to reach you online and by phone to cancel within the 24 hours. You stretched the time so as to get past that 24 hours, then sent a mail saying someone would be in touch shortly. The next time I heard from you two days later you sent me 5 emails all with .pdf's. Now I know enough about computing to know that all of this stuff you sent me could have and should have come in 1 email with 1 .pdf. When I contacted you and this time could get at least a voicemail I told you that I was trying to cancel that very first day but no one would answer the phone or respond about it and I mentioned that I didn't have a printers access. By Thursday nothing so I'm getting more than upset so go back online and type a Google search and call who I think is you and boy what I found out. So I immediately call my bank and now by a Saturday I believe I get all sorts of unprofessional emails from EZSmallClaim.com with threats and all. Threatening me that I had until a certain date to sign their doc's or else. The letter was not drawn up professionally as I said it was full of really bad spelling and the like, and wasn't in separate paragraphs it was one long sentence and I mean it was long and towards the end it was full of CAPS. I mean what kind of REAL company would address a potential client in this fashion? This only fueled my suspicions even deeper. So you are the one that's WRONG EZSmallClaim.com when you claim to be there for your "clients".

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#3 Consumer Comment

Wrong!

AUTHOR: Caprica6 - (USA)

POSTED: Sunday, August 16, 2015

 You talk about poor grammar in this persons complaint, there were very few, and they seemed more like typos. Your emails sent to me in the past have not only been in broken English, but they have been threatening and unprofessional. You stated to me several times that you are real and exuse the pun not a rip off, yet you could supply no links to show that to be true. Also, agencies in good standing do not have their LLC's removed by the Secretary of State of California., SOS Deleted!

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#2 UPDATE Employee

Not a real customer

AUTHOR: EZSmallClaim - (USA)

POSTED: Thursday, March 26, 2015

The Individual who has submitted this claim is obviously not a client at EZSmallClaim.Com. 

Besides the fact that this individual has terrible writing skills very similar to Lester Dinerstein of EZSmallClaims.net. An individual who has been harassing our company for almost a year. This post simply only advertises EZsmallclaims.net, in no way does it reflect EZSmallClaim.com's actual procedures and system. There is no way an individual will stumble across Lesters company because unlike his template designed non working site our site actually assists our clients in filing a claim and answers all their questions. Along with many features this alleged client has failed to mention.

To follow up on the lack of validity of this post the individual has never been a client of our company.

1) There is no such thing as Guru of Guitar in Santa Ana or in Orange County. 

2) This review/ BS Ripoff Report does not describe any of our communications steps, it claims emails and Phone calls were never answered as that is impossible. This person obviously has never used our services to even know our method of communications.

3)Neither our Ads nor services advertise in the Orange County area.

4) As reviewing our extensive clients list we do not have 1 client within the time line provided from Orange County. 

5) We offer more than just email and phone communications if this individual were a real client they would know about those.

This is not a real client if you believe this client then unfortunately you have not allowed yourself to actually have a fighting chance in winning your case. Guru of Guitar is not a real person nor is it a real company this is obviously a false report that even Ripoff Report has refused to post our rebuttal to is as this is a second attempt to post this rebuttal.

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#1 Author of original report

Ezsmallclaim.Com Not Net

AUTHOR: - ()

POSTED: Saturday, March 14, 2015

 submtted an order to Ezsmallclaim.com 45 days ago. I have tried to contact them both by email and phone. I have not gotten any response or update on my Small clam Court Case no do I even know if they have filed it with the court. I did an internet search for an alternate phone number and contacted a company named ezsmallclaims.net. These companies are NOT related. Ezsmallclaims.net offers to fix the screw ups by Ezsmallclaim.com. When speaking with Ezsmallclaims.net i was told they are getting calls almost everyday from customer of Ezsmallclaim.com trying to check on status of their claim. These companies have similar names but not affiliated with each other. Ezsmallclaim.com is based in carlsbad ca. and ezsmallclaims.net is based in Ontario, Ca.

I do want to be clear and apologize to the Rep at Ezsmallclaims.net for getting upset and screaming at them over the phone. They actually were very nice and a big help. They explained the process thoroughly and were very helpful.

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