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Report: #1298627

Complaint Review: FabKids.com - Internet

  • Submitted:
  • Updated:
  • Reported By: rippedoffandpissed — Sanford North Carolina USA
  • Author Not Confirmed What's this?
  • Why?
  • FabKids.com Internet USA

FabKids.com JustFab, Fabletics,FL2 After I called and was assured that my VIP membership was cancelled and I would not be charged 29.95 they did not cancel my membership and charged my card. San Francisco California

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I purchased 2 pairs of shoes on the Fabkids website and I agreed to their terms. I knew that I had to call and cancel my membership before 30 days was up so that I would not be charged $29.95. I called and spoke to a representative that assured me that my membership was cancelled and that I would not be charged.However, when I checked my account 2 days letter they tried charging my account several times causing me to be charged $108 in overdraft charges and then once my husband's pay check deposited that charged my account 29.95. I contacted them again to dispute their actions before contacting my bank and they denied that they ever spoke to me previously regarding cancelling my account and they never cancelled my membership. They refused to refund my money.

This report was posted on Ripoff Report on 04/08/2016 12:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fabkidscom/internet/fabkidscom-justfab-fableticsfl2-after-i-called-and-was-assured-that-my-vip-membership-1298627. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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