Report: #974034

Complaint Review: fabriclear

  • Submitted: Mon, November 26, 2012
  • Updated: Sun, January 13, 2013
  • Reported By: robert j. lynn — saint marys Ohio United States of America
  • fabriclear
    po box 13184
    bridgeport, Connecticut
    United States of America

fabriclear a big fat do not order this product bridgeport, Connecticut

*REBUTTAL Individual responds: On the Fence

Show customers why they should trust your business over your competitors...

 We orderd Fabriclear and paid extra for "RUSH SHIPPING" 6 Weeks ago still havent seen the product !!!!    Nor can we contact a real person about our order . its fine we lost our  $ 35.00 I just hope our complaint stops outher people from becoming victums like us .                           
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This report was posted on Ripoff Report on 11/26/2012 05:22 PM and is a permanent record located here: http://www.ripoffreport.com/reports/fabriclear/bridgeport-connecticut-/fabriclear-a-big-fat-do-not-order-this-product-bridgeport-connecticut-974034. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Individual responds

On the Fence

AUTHOR: on the fence - (United States of America)

I too ordered this product.  I also had a similar experience: inaccurate tracking information:  no delivery date specified; incorrect customer service number.  After 10 days I contacted my credit card company to dispute the charge in accordance to the Fair Credit Card Billing Act.

The law states that no merchant may charge you, the consumer, for goods and or services not received.  The credit card company will request that you contact the company to first try to come to come to some resolution:  refund or send the product to you again.  If  not, then dispute the charge with your credit card company.  You will not be responsible for that charge until resolution takes place.

 The number I found for them:  Customer service: - 1-203-306-5041.  



   
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