Report: #1091206

Complaint Review: Factory Outlet Stores.com

  • Submitted: Fri, October 11, 2013
  • Updated: Fri, October 25, 2013
  • Reported By: Hope Adame — Maricopa Arizona
  • Factory Outlet Stores.com
    34 34th street
    brooklyn, New York
    USA

Factory Outlet Stores.com Plantronics via Factory Outlet Stores.com Individual brooklyn New York

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I ordered a cordless headset with a lifter to place on my phone by the company Plantronics, not knowing I was goiung thru Factoryoutletstore.com.  I ended up not needing the unit, so I called them to stop the order, but they said it was already shipped out and would have to return it via a form I need to print out from their website.  There was no indication from the foreigner that I talked to or even on the form, that there would be a restocking fee of 15%!  also, I had to pay the return shipping fee myself, to send the unit back to them!  this company is a ripoff and does not disclose all details.  Not only am i disgusted with them that they ripped me off 38.74, plus my shipping of $15.00, I hate it that they use other countries to work for their company.  I will never order anything from this company again!  never, never never

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This report was posted on Ripoff Report on 10/11/2013 10:05 AM and is a permanent record located here: http://www.ripoffreport.com/reports/factory-outlet-storescom/brooklyn-new-york-11232/factory-outlet-storescom-plantronics-via-factory-outlet-storescom-individual-brooklyn-n-1091206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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