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Ripoff Report | FactoryOutletStore Review - Brooklyn, New York
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Report: #1113599

Complaint Review: FactoryOutletStore - Brooklyn New York

  • Submitted:
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  • Reported By: Whitey — Lakewood Ohio
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  • FactoryOutletStore 34 34th St 3rd Floor Brooklyn, New York USA

FactoryOutletStore Cheated me out of the correct refund for the wrong product delivered to me Brooklyn New York

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I purchased cell phone battery Order Number: FOS3580098E on 12/13/2013. Price $9.94 shipping $1.95= $11.89

They charged my account for the $11.89.

When it arrived it did not fit my phone-the wrong battery

I called in and they sent me a return label and assured me that the original shipping and my return shipping charges ($2.97) would be refunded as well as the price paid for the battery--which would be $14.89.

On 1.12.2014 they refunded $7.70 they missed the target by $7.19!!!

I notified this company of the problem and they will not respond.

This report was posted on Ripoff Report on 01/07/2014 11:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/factoryoutletstore/brooklyn-new-york-11232/factoryoutletstore-cheated-me-out-of-the-correct-refund-for-the-wrong-product-delivered-to-1113599. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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