• Report: #1120093
Complaint Review:


  • Submitted: Sat, February 01, 2014
  • Updated: Sat, February 01, 2014

  • Reported By: TLIrv — Katy Texas
34 34th St. Brooklyn, New York USA

FactoryOutletStore FactoryOutletStore.com34 34th St3rd FloorBrooklyn, NY 11232 Cell Battery ordered would not charge. Letter sent to company for refund of defective item only partial refunded Brooklyn New York

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I contacted the store by live chat to check on the availability and the correct cell phone battery. The representative indicated that a BH6X extended life batterry would replace the original BH5X battery. I ordered the battery recommended battery and was please with the order process and even the shipping time.

After opening the package and replacing the new cell battery in my cell phone according to phone manual directions, the battery indicator showed a "?" instead of "0/0" charged. I let it charge for several hours thinking that the battery was run down and needed a long charge. It still did not charge but only showed the "?" and would not turn on. 

I returned the battery in all original packaging with the online form emailed to me as well as a note that indicated that the battery was "Defective" and according to their return policy and agreement felt that a "full refund" would be sent. It was not fully refunded. 

This report was posted on Ripoff Report on 02/01/2014 10:28 AM and is a permanent record located here: http://www.ripoffreport.com/reports/factoryoutletstore/brooklyn-new-york-1232/factoryoutletstore-factoryoutletstorecom34-34th-st3rd-floorbrooklyn-ny-11232-cell-batte-1120093. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on FactoryOutletStore

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?