ED Magedson – Founder
factoryoutletstore.com34 34th St. 3rd Floor Brooklyn, New York USA
factoryoutletstore.com Misrepresentative Advertising and poor service Brooklyn New York
I purchased a Garmin Nuvi 1490LMT Order Number #FOS3692909E. It is advertised as having Canada, USA and Mexico Maps. This is what Garmin calls the North America map package. The unit I received had only USA and Canada. Inorder to get the North America Package I would have to pay $89.99 to Garmin. Having the Mexico package included was one of the main reasons I purchased this unit as I work in both Mexico and Canada. I called to complain. They acknowledged that the unit was misprepresented and agreed to replace it with one that had all three countries. I paid $12.50 to return the unit and three weeks later received a replacement. It was exactly the same as the previous one also without Mexico maps. How many times do they expect me to pay $12.50 to send this back? This company misrepresents their products and does not care and does not fix their problems. This unit is still advertised as including Mexico maps. see here: http://g.factoryoutletstore.com/details/25393-36618/Nuvi1490LMT.html
Don't trust these people.
This report was posted on Ripoff Report on 02/17/2014 03:53 PM and is a permanent record located here: http://www.ripoffreport.com/reports/factoryoutletstorecom/brooklyn-new-york-11232/factoryoutletstorecom-misrepresentative-advertising-and-poor-service-brooklyn-new-york-1124260. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.